Solotech Inc.
Crew Services Administrator
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Solotech is not accepting Agency/Recruiter submissions
Solotech are looking for a Crew Services Administrator
This role owns the administrative function of the department, processing crew payments. The role is also responsible for training process users, creating version controlled standard operating procedures (SOPs) and ensuring all other administration needs are accurate and up to date on a daily basis.
Why Solotech?
To take your career to the next level! As a global leader in live productions, systems integration and virtual technology, our team is comprised of more than 2,000 passionate individuals. Our ambition? To deliver spectacular experiences worldwide.
Day to day tasks
- Coordinates all administrative requirements of the department relating to timely and accurate review as required.
- Ensures the submission of all relevant documentation relating to crew invoices and technician timesheets.
- Ensures necessary actions relating to accurate and timely payment of crew invoices and technician timesheets.
- Monitors, manages and ensures timely review of the shared inbox relating to invoices and technicians timesheets.
- Creates and monitors purchase requisitions as soon as invoices are received.
- Ensures Purchase Orders are checked on a regular basis, minimum 3 times a day.
- Assists with the preparation of all other documentation relating to the role.
- Prepares and maintains standard operating procedures (SOPs) for the role and other crewing processes that include or impact timely processing of invoices, POs, or payment thereof.
- Ensures crew invoice accuracy before forwarding to accounts payable for processing.
- Ensures all payment delays are investigated and pursued until payment is made and timely responses given to relevant stakeholders.
- Ensures all users are trained on the processes and systems, including creating SOPs for same.
- Ensures Power BI reports are fit for purpose, raising discrepancies and creating a timely process plan (weekly, monthly).
- Conducts regular reviews of all the above to ensure accuracy within all given deadlines.
- Ensures the department is future proofed relating to all coordination and admin requirements.
- Provides support to the procurement process/department as required
- Any other reasonable ad-hoc request as required by your manager.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Essential skills / experience
- Hands-on experience with Microsoft Dynamics 365 (D365) or a comparable ERP financial system, including the ability to independently investigate and troubleshoot transactions.
- Comfortable working with Power BI or similar reporting/BI tools to monitor exception data and drive proactive action.
- Requires a high level of attention to detail
- Has strong communication skills with a high level of emotional intelligence.
- Demonstrates ability to build and document processes, procedures, and training materials from scratch.
- Demonstrated ability working in a fast-paced, high-volume, deadline-driven environment where any issues require speedy resolution.
- A curious nature and a natural problem-solver
Desirable skills and experience
- Experience in the concert touring, live events, or broader entertainment production industry.
- Procurement experience, particularly managing POs through an ERP financial workflow distinct from an operational/labour PO system.
- Familiarity with crew or labour management platforms such as R2, and scheduling systems such as Lasso.
- Experience supporting or participating in system interface/integration projects between operational and financial systems.
- Experience with timesheet or labour-cost reporting, particularly assigning worked time to specific jobs, projects, or events for payroll and cost-charging purposes.
- Experience in accounts payable, procurement, purchase order administration, or a similar expediting/administrative role.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Level of education
- Educated to degree level (or equivalent) or relevant work experience.
Essential Requirements
- Right to Work and Remain in the UK.
- Full clean UK driving licence with access to vehicle.
Work experience
- A minimum of 5 years of experience in a similar role.
Our offer to you
- Competitive Medical Cash Plan
- Generous holiday allowance, 25 days + bank holidays
- Employee Assistance Program: free counselling, legal support & 24.7 help line
- Opportunities for training and career advancement
- Pension plan with employer contribution
- Life Assurance
- Cycle to Work Scheme
- EV Scheme
- Voluntary Additional Flexible Benefits
We look forward to considering your application!
Find out more at: www.solotech.com
Solotech is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind and encourage applications from all individuals.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location