Medicines and Healthcare products Regulatory Agency
Criminal Enforcement Officer, Exhibits Store Manager
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Criminal Enforcement Officer, Exhibits Store Manager
We are currently looking for a Criminal Enforcement Officer, Exhibits Store Manager to join our Criminal Enforcement Unit within the Safety & Surveillance group.
This is a permanent full-time opportunity. The role is based at our Potters Bar site and there is a requirement that the post holder lives within a 1-hour (circa 25 mile) commute of EN6 3QG. Please be aware that this role can only be worked in the UK and not overseas.
About Us
The Medicines and Healthcare products Regulatory Agency (MHRA) enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.
The Criminal Enforcement Unit (CEU) is the dedicated law enforcement function of the MHRA. Its strategic aim is to reduce and eliminate offences involving medicines and medical devices, protecting public health and maintaining confidence in the UK's regulatory framework.
The Unit investigates serious and organised crime linked to the illegal manufacture, importation and supply of medicines and medical devices, using intelligence-led approaches to identify threats and target those who seek to profit from criminality. We work closely with law enforcement, government, regulatory and international partners to protect the public and safeguard the integrity of the UK's medicines and medical devices supply chains.
The Unit comprises a highly skilled multidisciplinary workforce with experience drawn from policing, Regional Organised Crime Units, the National Crime Agency, intelligence, regulatory enforcement and other specialist disciplines. The CEU consists of seven teams, each reporting to a Grade 7 Senior Manager. These teams are aligned to one of two Commands: Intelligence and Innovation, and Investigation and Disruption. Each is led by a Head of Command, who reports directly to the Deputy Director of Criminal Enforcement.
Working in the CEU offers the opportunity to contribute directly to protecting public health, tackling crime, and making a tangible impact on the safety of patients and the wider public.
What’s the Role?
The Criminal Enforcement Officer, Exhibits Store Manager role is a HEO grade working within the Analysis, Outreach and Business Support team. This governance-critical role is responsible for the day-to-day management of the CEU Exhibit Store, ensuring the integrity, security and auditability of retained property.
Key Responsibilities:
- Manage the day-to-day operation of the CEU Exhibit Store, ensuring all property is securely managed, accurately recorded and maintains an unbroken chain of custody in accordance with legislation, policy and operational procedures.
- Coordinate the secure collection, transfer, storage and release of evidential property, working with investigators and partners and ensuring appropriate records and audit trails are maintained.
- Undertake stock checks, audits and support continuous improvement of store processes and arrangements.
Who Are We Looking For?
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Our successful candidate will:
- Have experience managing or handling property assets, with an understanding of the importance of maintaining security, integrity and chain of custody.
- Have experience maintaining accurate records and undertaking stock control or audits using electronic systems, with good working knowledge of Microsoft Office.
- Have experience working with internal and external stakeholders to coordinate the secure movement and management of property or assets.
- Be able to work independently across multiple locations, including undertaking travel, manual handling and, where required, operating warehouse equipment safely.
- Hold a full UK driving licence and be willing to obtain forklift certification if required.
Person Specification
Method of assessment: A=Application, I=Interview
Behaviour Criteria:
- Working Together (I)
- Changing and Improving (I)
- Managing a Quality Service (I)
Experience Criteria:
- Maintaining accurate records using electronic property, inventory or asset management systems, ensuring a complete and auditable chain of custody (A, I).
- Building and maintaining effective working relationships with internal and external stakeholders to coordinate the secure collection, transfer and management of property (A, I).
Technical Criteria:
- Knowledge of evidence handling principles and the importance of maintaining continuity and integrity of criminal exhibits (A, I).
- Understanding of chain of custody requirements and the evidential standards required to support criminal investigations and prosecutions (A, I).
- Ability to operate a forklift truck safely (or willingness to obtain certification) and undertake manual lifting and handling duties (A, I).
If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification! [https://mhra-gov.filecamp.com/s/d/dZNpwllADbTMF36A]
Please note: The job description may not open in some internet browsers. Please use Chrome or Microsoft Edge. If you have any issue viewing the job description, please contact careers@mhra.gov.uk
The Selection Process
We use the Civil Service Success Profiles to assess our candidates, find out more here [https://www.gov.uk/government/publications/success-profiles].
- Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application.
- Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles.
In the instance that we receive a high number of applications, we will hold an initial sift based on the lead criteria of: Knowledge of evidence handling principles and the importance of maintaining continuity and integrity of criminal exhibits.
Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the competency-based answers provided- ensure you have read these thoroughly and allow sufficient time. You can view the competencies for this role in the job description.
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Use of AI in Job Applications
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance [https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.civil-service-careers.gov.uk%2Fartificial-intelligence-and-recruitment%2F&data=05%7C02%7CUfuoma.Eriemo2%40mhra.gov.uk%7C3d175bf263f54c3cf85608de3bfa288f%7Ce527ea5c62584cd2a27f8bd237ec4c26%7C0%7C0%7C639014142773052769%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlVSTDIpOiIwLjAuMDAwMCIsIlNBIjoiV2luMzIiLCJQIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=2VE8qZPdzo8azEL775DBoKUPz5zMHopZPjc9cs3KuOk%3D&reserved=0] for more information on appropriate and inappropriate use.
If you require any disability related adjustments at any point during the process, please contact careers@mhra.gov.uk as soon as possible.
Closing date: 7 September 2026
Shortlisting date: 14 September 2026 onwards
Interview date: 5 October onwards 2026
If you need assistance applying for this role or have any other questions, please contact careers@mhra.gov.uk
Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here [https://www.gov.uk/government/publications/nationality-rules].
Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks [https://www.gov.uk/government/publications/government-baseline-personnel-security-standard?_ga=2.149328757.2118900794.1613132232-433185063.1580991281].
Certain roles within the MHRA will require post holders to have vaccinations, and in some circumstances, routine health surveillance. These roles include:
- Laboratory-based roles working directly with known pathogens
- Maintenance roles, particularly those required to work in laboratory settings
- Roles that involve visiting other establishments where vaccination is required
- Roles required to travel overseas where specific vaccination may be required.
Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed
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