The Nelson Trust
Criminal Justice Keyworker (Female Only)

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At The Nelson Trust, we believe in empowering women and their families to overcome substance use, trauma, offending behaviour, abuse, and homelessness, helping them build positive futures.
We are looking for a compassionate and motivated Criminal Justice Keyworker to join our Bristol Women's Centre team. This rewarding role provides trauma-informed support to women involved in the Criminal Justice System, helping them address complex needs, reduce barriers to progress, and achieve lasting positive change. Working across Bristol, South Gloucestershire, and BaNES, you will support women through both centre-based and outreach services.
Salary: Starting at £27,000 per annum
Hours: 35 hours per week (flexibility required)
Location: Bristol Women's Centre (covering Bristol, South Gloucestershire, and BaNES)
What Will You Do
- Provide tailored one-to-one practical and emotional support to women involved in the Criminal Justice System
- Assess individual needs, risks, and strengths, developing personalised support plans to promote positive outcomes
- Manage a caseload of clients, regularly reviewing progress and adapting interventions where required
- Work collaboratively with partner agencies including probation, police, housing, and health services
- Advocate on behalf of women and attend multi-agency meetings, family court, and criminal court when required
- Deliver outreach support across the region and support women to access appropriate services and community resources
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What We Are Looking For
- Full UK driving licence and willingness to travel across Bristol, South Gloucestershire, and BaNES
- At least two years' experience supporting women with multiple and complex needs
- Experience completing assessments, managing risk, and developing tailored support plans
- Knowledge of issues affecting vulnerable women, including domestic abuse, mental health, and substance misuse
- Ability to build effective relationships with clients, partners, and other stakeholders
- Strong organisational skills with experience managing a varied caseload and maintaining accurate records
What We Offer
- Holidays: 25 days annual leave plus bank holidays (pro-rata), increasing by 1 day for each year of service up to a maximum of 30 days
- Pension: 6% employer contribution
- Investment in your development through training, supervision, and career pathways
- Access to wellbeing and employee assistance support
- Death in service benefit (2x salary)
- Refer a Friend scheme
- Blue Light Card discounts
- Eye care scheme
- Cycle to Work scheme
Applications will be considered as they are received and the advert may close early if suitable candidates are identified.


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Due to the nature of the work carried out in our Women’s Centres this role is restricted to female applicants only in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1).
We have opportunities for individuals who are passionate about supporting and empowering women in a holistic, women-centred, trauma-informed way. The Nelson Trust is committed to safeguarding; the successful applicant will be required to undergo an enhanced Children & Adults DBS check.
We have become known for the quality of our work and ability to provide bespoke care and support services. While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce.
We recognise that employees from different backgrounds bring unique knowledge, perspectives, and experiences, and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society.
This is an opportunity for new, challenging, and highly rewarding experiences. Our staff make a real difference to people’s lives, and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme, a generous pension scheme, and a positive working environment.
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