Job Description

The service triages and assesses all urgent and emergency referrals to identify the most appropriate service to meet individual need when persons are experiencing a mental health crisis. This involves telephone triage, support and signposting and face to face full needs assessment care planning and referring on to relevant services.

The team works closely with the Home Treatment Team, and there may be opportunity for cross cover, but the primary role is within the crisis team.

The team currently consists of Mental Health Nurses, a Team Manager and a Clinical lead. We have input from Consultant Psychiatrists and a Psychologist and would welcome Occupational therapy and Social work applicants, with relevant experience and appropriate registration.

The team provides a service over a 24/7 period encompassing a varied shift pattern.

Responsibilities

• To provide a clinical service that is service user focussed.
• To triage all mental health referrals to the Crisis Team to determine the priority for service response and the appropriate clinical pathway.
• To carry out full assessments of needs including comprehensive risk assessments of persons referred or self-referred to the service.
• To recommend and refer, where treatment/intervention is indicated, to the most appropriate team/service utilising all available resources.
• To identify where appropriate treatment-based interventions for all service users ensuring that best practice is implemented.
• To act as gatekeeper to informal admissions to hospital.