ARC IT Recruitment
CRM Administrator (HubSpot)
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CRM Administrator (HubSpot)
£35,000 – £37,000, Hybrid (Brighton), 6-Month Fixed Term Contract
About the role
This is a new, hands-on role owning the administration, configuration and data quality of the organisation's HubSpot CRM. Working under general direction rather than to a fixed specification, you'll make judgement calls on how CRM information is structured and presented, and know when to flag that a rule doesn't yet exist.
It's offered initially as a 6-month fixed term contract, with a strong likelihood of converting to a permanent position.
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What you'll be doing
- Owning HubSpot CRM administration, configuration and data quality
- Acting as the routine point of contact for CRM issues — diagnosing, resolving and escalating where needed
- Building and implementing changes under change control (workflows, forms, landing pages, integrations)
- Producing CRM reports and dashboards that answer the real question behind the request
- Applying access controls in line with data and security policy
- Designing and delivering CRM training people can actually use
What we're looking for
- 2+ years administering HubSpot CRM
- Experience owning a CRM portal, not just working within one
- Experience setting or holding data standards, and building reports from a business question rather than a spec
- HubSpot certifications (Marketing, Sales, Service Hub) held or in progress
- Strong Excel/Google Sheets skills; comfortable working with users across multiple functions
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Please note this is a hybrid role, so you'll need to be within commuting distance of Brighton.
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