Harnham
CRM Exec
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CRM Executive - Fashion Retail | London
📍 London - Hybrid, 3 days a week
💰 Up to £35,000
⏰ 1 month notice or less required
We're working exclusively with a well-known British fashion retail group on an exciting opportunity for a CRM Executive to join their growing team.
This is a great role for someone with 1-2 years' CRM/email marketing experience, ideally within retail, fashion or beauty, who is commercially minded, passionate about customer engagement and keen to develop their career in CRM.
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The role will involve:
- Briefing, building, sending and reporting on email campaigns
- Supporting the email and CRM strategy
- Developing segmentation and targeted customer audiences
- Testing and learning to improve engagement and revenue
- Analysing campaign performance and making recommendations
- Supporting weekly/monthly reporting and CRM projects
- Monitoring competitor activity and industry trends
- Working closely with marketing, trading and creative teams
We're looking for:
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- 1-2 years' experience in CRM/email marketing
- Experience building emails and automations within an ESP
- Strong communication and problem-solving skills
- Commercial awareness and a genuine passion for CRM/customer engagement
- Retail experience is highly desirable, particularly fashion or beauty
- Ometria experience would be a bonus
If you're interested in finding out more, please get in touch for a confidential conversation.
Find out more and apply via the link below!
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