Crossing Hurdles
CRM Manager | $80/hr Remote
United Kingdom
$40 – $80/hr
Posted about 15 hours ago
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Position: CRM Operations Specialist
Type: Contract
Compensation: $40 - $80/hour
Location: Remote
Commitment: 10-40 hrs/week
Role Responsibilities
- Evaluate and provide input on CRM workflows, sales processes, and automation logic using Salesforce, HubSpot, and other leading platforms.
- Document current sales operations practices, identifying pain points and opportunities for process improvement.
- Contribute real-world examples, scenarios, and feedback reflecting best practices in CRM operations and sales enablement.
- Review, analyze, and annotate CRM data, records, and user interactions to support AI training objectives.
- Assess and validate AI system outputs for accuracy and alignment with actual sales operations.
- Collaborate on content generation and review for documentation, training materials, and process guides related to CRM tools.
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Requirements
- Have strong relevant experience in CRM and sales operations, with demonstrated expertise in Salesforce and HubSpot.
- Proficiency with additional platforms such as Close, Apollo, Salesloft, Intercom, Freshdesk, Shopify, Crayon, or Funnel is highly valued.
- Track record of optimizing sales processes, implementing automations, and managing CRM data integrity.
- Strong analytical and process-mapping abilities, with a detail-oriented approach to complex business workflows.
- Effective written and verbal communication skills to deliver clear documentation and actionable feedback.
- Experience providing feedback or training in process improvement or software implementation contexts is a plus.
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Skills
Salesforce
HubSpot
CRM Operations
Sales Enablement
Process Mapping
Automation Logic
Data Integrity
AI Training Validation
Technical Documentation
Sales Operations
Location