Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Hybrid – 1 day a week in the office
We are currently partnered with an outstanding D2C business as they look to appoint a CRM Marketing Manager in what is a key strategic hire for the business. As the company enters an exciting new phase of growth, we're looking for someone to take ownership of CRM marketing, review the current approach and drive meaningful change across the business.
This isn't a deeply technical CRM role. You'll understand CRM, email marketing, customer journeys and automation, but just as important will be your commercial thinking, people skills and ability to influence. You'll need the confidence and authority to challenge existing thinking, bring people with you and turn ideas into action.
We're open to people from scaled D2C/eCommerce environments as well as strong B2B SaaS or CRM-led businesses.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What you'll be doing
- Review and enhance the overall CRM and email marketing strategy.
- Develop customer lifecycle, retention and engagement programmes.
- Improve customer journeys through better segmentation, personalisation and communication.
- Use customer and campaign insight to identify opportunities and drive commercial growth.
- Work closely with Digital, Product, Sales and Data teams to drive change across the business.
- Lead and develop the CRM Executive and help shape the future direction of CRM.
About you
- Strong CRM/customer marketing experience gained within a scaled D2C/eCommerce business, B2B SaaS or another CRM-led environment.
- Experience improving or reshaping CRM and email marketing strategy and delivering measurable results.
- A good understanding of customer lifecycle, retention, segmentation, email marketing and marketing automation.
- Strong people skills with experience leading and developing others.
- The confidence and authority to challenge, influence senior stakeholders and drive change.
- A commercial mindset with the ability to turn customer insight and data into action.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Why apply?
- This is a genuine opportunity to take ownership of CRM marketing within a successful and growing business. You'll have the backing to challenge the status quo, introduce new ideas and make meaningful change, with the opportunity to develop the function as the business grows.
- If you're a commercially minded CRM marketer who enjoys leading people, influencing across a business and turning strategy into action, we'd be keen to hear from you.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills