Understanding Solutions
CRM Project Manager
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CRM / Salesforce Project Manager
Contract Length: Initial 4 months
Location: Hybrid – initial 1-2 days onsite in Stevenage a week
Day Rate: £600 Inside IR35
Start Date: ASAP
We're looking for an experienced CRM / Salesforce Project Manager to take ownership of the Salesforce delivery workstream within a major technology transformation programme.
You'll work closely with programme leadership, the Salesforce Delivery Manager, internal technology teams, business stakeholders, and external delivery partners to ensure the Salesforce solution progresses successfully through development, testing, and into production.
You don't need to be a Salesforce technical specialist. What's more important is being a strong Project Manager who understands technology delivery, can operate with an Agile mindset, and has enough Salesforce/CRM experience to confidently manage the workstream.
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Key Experience Needed
- Strong Project Management experience across technology or transformation programmes
- Experience delivering Salesforce, CRM, or similar platform implementation projects
- Understanding of Salesforce development and implementation lifecycles
- Agile delivery experience including Sprints and/or Kanban
- Strong RAID, governance, planning, and reporting experience
- Experience managing budgets, dependencies, and delivery timelines
- Strong stakeholder and third-party supplier management
- Experience working within programme / PMO / SPMO environments
- Azure DevOps / ADO Boards experience beneficial
- Salesforce Sales Cloud experience beneficial
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Key Responsibilities
- Own the day-to-day delivery of the Salesforce/CRM workstream
- Manage project plans, milestones, budgets, and delivery timelines
- Coordinate with the Salesforce Delivery Manager and external Salesforce delivery partners
- Manage RAID, dependencies, decisions, and project governance
- Support Agile delivery across development and testing activities
- Ensure Salesforce solutions progress successfully through testing and into production
- Manage senior business and technology stakeholders
- Provide clear programme reporting and escalate delivery risks appropriately
- Ensure the Salesforce workstream integrates effectively into the wider transformation programme
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