In Digital
CRO (Conversion Rate Optimisation) Senior Manager
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We're In Digital
We're In Digital, a thriving digital marketing agency based in Covent Garden and ranked as one of the best places to work in the UK – and we're currently seeking a CRO Senior Manager to join our brilliant team of marketers!
As Senior Manager you will take ownership of senior client relationships, collaborate with top talent and work across a range of prestigious brands. We're a hybrid agency and consultancy with a brilliant track record for driving growth through CRO strategy and execution for our clients.
Get a better feel for who we are on our website: https://indigital.marketing/
What you'll be doing
- Setting our strategic approach to testing and defining experimentation programmes from the ground up
- Owning senior client relationships and leading strategic conversations, shaping direction rather than just executing
- Mentoring and developing the wider CRO team
- Digging into the data, drawing out meaningful insights, and translating them into compelling test ideas
- Presenting to and building trust with senior client stakeholders
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What you need to be successful
- A senior, experienced CRO and UX specialist who can define and deliver experimentation programmes from the ground up
- Hands-on experience with CRO tools such as Optimizely, VWO, Piano, Zephr
- Strong experience using website analytics platforms such as GA4 (must-have), Adobe, Amplitude, Mixpanel
- Proven track record of owning senior client relationships, ideally gained within a consultancy or agency environment, plus experience mentoring or line-managing junior team members
- Analytical mindset — comfortable handling quantitative data and understanding the logic and statistics behind A/B testing
- A genuine interest in CX/CRM, and how experimentation connects into the wider customer experience and lifecycle
- Self-motivated and intellectually curious — genuinely excited by the possibilities CRO presents
- Nice to have but not essential: knowledge of HTML/CSS/JS (we have a front-end dev on the team)
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Salary
£50,000 – £60,000, depending on experience
Why work for In Digital?
- A certified Sunday Times Best Places to Work in the UK, 2026
- Best of both worlds: work in blue-chip companies' marketing teams and in a fast-growth agency at the same time
- Accelerated learning and development, with training through courses, mentoring and hands-on execution
- Clear career development path and salary progression
- A brilliant Covent Garden office spread over three floors, with our own cocktail bar & roof terrace, great coffee and an array of restaurants on the doorstep
- Flexible working, including work-from-abroad allowance
- Subsidised gym & sports memberships
- Regular team lunches, socials, charity days and sporting activities
- A competitive salary with twice-yearly bonus
Sound like you? We'd love to hear from you — send over your CV
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