Harnham
CRO Manager
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CRO Manager
London (Hybrid) - 2-3x a week
Up to £50,000 + Benefits
An exciting opportunity has arisen for a CRO Manager to join a growing digital optimisation consultancy that combines experimentation, analytics, and customer insight to help clients improve digital performance. This role offers the chance to take ownership of client relationships, lead end-to-end experimentation programmes, and contribute to the growth of a high-performing optimisation team.
The Company
They are a specialist digital optimisation consultancy focused on helping organisations improve customer experiences and conversion performance through data-driven decision making. Their expertise spans experimentation, analytics, user research, and digital strategy, enabling clients to make meaningful improvements across their digital channels.
The business has built a strong reputation for delivering insight-led optimisation programmes and fostering a collaborative, supportive culture. With continued growth across their client base, they are investing in their people and creating new opportunities for progression and leadership.
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The Role
As a CRO Manager, you will play a key role in leading experimentation and optimisation programmes across a range of client accounts.
Responsibilities include:
- Developing and delivering experimentation strategies that drive measurable business impact
- Identifying optimisation opportunities through analytics, user research, heatmaps, customer feedback, and behavioural data
- Designing, prioritising, and evaluating A/B tests and experimentation roadmaps
- Presenting insights, recommendations, and strategic direction directly to clients and stakeholders
- Collaborating closely with analysts, UX specialists, and developers to deliver high-quality optimisation programmes
- Managing multiple client projects and balancing competing priorities effectively
- Supporting, mentoring, and developing junior team members
- Contributing to the ongoing growth and development of the wider experimentation function
Your Skills & Experience
- Strong commercial experience in CRO, experimentation, digital analytics, or optimisation
- Experience working within an agency environment or managing multiple stakeholders and projects simultaneously
- Strong stakeholder management and client-facing communication skills
- Experience presenting data-driven insights and recommendations to non-technical audiences
- Ability to translate customer behaviour and analytics into actionable testing hypotheses
- Experience mentoring, coaching, or supporting other team members
- Familiarity with experimentation platforms such as VWO, AB Tasty, Optimizely, Adobe Target, Convert, or similar tools
- Experience with analytics platforms such as GA4 and customer insight tools
- Understanding of UX principles and customer behaviour
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What They Offer
- Ongoing learning and development opportunities
- Clear pathway into people management and leadership responsibilities
- Collaborative and supportive culture with strong opportunities for career progression
- High levels of client exposure, autonomy, and ownership
How to Apply
If you are interested in this CRO Manager opportunity and would like to learn more, please apply with your CV and we will be in touch to discuss the role in detail.
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