SmartWeb Labs Tech
Crypto Fintech Operations Manager
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Company Description
Xivon Interactive is a startup specializing in high-quality 3D assets that balance engaging, playful design with realistic detail. The team supports a wide range of industries, outsourcing 3D assets for games, films, 3D printing, and other interactive experiences. As a young and experimental company, Xivon Interactive encourages innovation and pushing technical and creative boundaries. Team members can expect a collaborative environment that values curiosity, continuous learning, and new ideas. The company is growing and offers opportunities to shape processes and contribute directly to its evolving portfolio.
Role Description
The Crypto Fintech Operations Manager is a full-time, hybrid role based in Chennai, with flexibility for part-time work from home. This role oversees daily operational activities related to cryptocurrency and fintech workflows, including transaction processing, reconciliations, and monitoring of crypto wallets and payment gateways. The Operations Manager coordinates with product, engineering, finance, and compliance teams to ensure smooth integration of crypto features into Xivon Interactive’s services and platforms. Responsibilities include:
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- Designing and optimizing operational processes
- Implementing risk and control measures
- Tracking key performance indicators
- Resolving operational incidents
- Vendor and partner management
- Documentation of procedures
- Staying current with crypto and fintech regulatory and market developments relevant to the company’s operations
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Qualifications
- Strong knowledge of cryptocurrency operations, blockchain fundamentals, and crypto payment flows, with experience in a fintech or financial services environment.
- Proficiency in operations management, including process design, workflow optimization, and incident resolution.
- Experience with transaction monitoring, reconciliations, basic financial controls, and risk management practices.
- Ability to collaborate with cross-functional teams (product, engineering, finance, compliance) and manage external partners or vendors.
- Comfort with data analysis and reporting using spreadsheets, dashboards, or analytics tools to track KPIs and operational metrics.
- Excellent written and verbal communication skills, with the ability to document procedures and explain complex concepts clearly.
- Demonstrated problem-solving skills, attention to detail, and a structured approach to organizing tasks and priorities.
- Bachelor’s degree in Business, Finance, Economics, Engineering, or a related field; relevant certifications in blockchain, crypto, or fintech operations are a plus.
- Willingness to work in a hybrid setup in Chennai, with flexibility for occasional extended hours to support critical operational needs.
- Interest in emerging technologies, startups, and innovation, with a proactive mindset toward learning and continuous improvement.
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