At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

Position Summary

Senior Technician within Clinical Trials Packaging and Labelling operations, working to a high standard with increased independence to deliver safe, compliant, right-first-time execution of clinical supply activities.

Demonstrate strong working knowledge of approved SOPs, Work Instructions, batch records, electronic systems, and GMP requirements, supporting timely completion of process orders and escalation of issues.

Act as an experienced operational contributor by supporting problem solving, process discipline, continuous improvement, and the development of less experienced technicians.

Key Responsibilities

• Maintain high standards of cGMP, safety, documentation, data integrity, and good housekeeping practices, actively identifying and escalating risks or abnormal conditions.
• Completion of Primary and Secondary production operations in accordance with approved procedures.
• Operate GMP equipment to support production, including set-up, in-process checks, basic troubleshooting, post-operation strip down and cleaning.
• Complete electronic batch records, equipment logbooks, and associated production documentation accurately and in a timely manner, including relevant SAP transactions.
• Demonstrate the ability to work independently or as part of a team across general production operations and supporting tasks.
• Monitor production processes and equipment performance, resolve routine issues within training and authority, and escalate non-routine issues appropriately.
• Apply a good working understanding of regulatory, GMP, safety, and quality requirements relevant to clinical trial packaging and labelling, including when to stop, challenge, or escalate work.
• Support investigations, deviation assessment, root cause analysis, corrective actions, and change control activities where required, providing accurate operational input and evidence.
• Participate in internal audits, inspections, readiness activities, equipment validation, or system user acceptance testing.
• Support continuous improvement by identifying opportunities to improve workflow, compliance, safety, quality, material flow, or operational efficiency.
• Support training, coaching, and mentoring of technicians by sharing technical knowledge, reinforcing procedural discipline, and helping embed good GMP behaviours.
• Contribute to a respectful, inclusive, and collaborative team environment, modelling accountability, clear communication, and patient-focused decision making.
• Demonstrate a patient-focused mindset by recognising the importance of clinical supply activities to trial delivery, product quality, and patient outcomes.