As an employee-owned organisation, we are committed to investing in our people, delivering high-quality services and creating positive outcomes for the communities we support.

What you'll do

As an IPS Operations Manager, you'll:

• Ensure the smooth running and productive dynamics of their teams by acting as a lynchpin between all key individuals and teams behind/within the participants journey.
• Through the scheduling of resources, ensure consistent coverage of their geographical area meeting their needs for advice and guidance, employment training, and employer engagement.
• Ensure that periodic performance management meetings occur and are properly documented and that these set stretching but achievable targets following a thorough interrogation of performance.
• Observe Co-Members and provide constructive feedback, cascading this process down among the teams that report to this role.
• Identifies skills gaps and training needs.
• Conducts bi-annual reviews and performance development reviews.
• Ensure IPS Team Managers and Employment Specialists are delivering a high standard of service following the 8 Principles of IPS and Fidelity framework.
• Oversee and support IPS Team Managers to ensure regular fidelity reviews are carried out at all IPS sites and develop a responsive action plan and review to ensure continuous service improvement.
• Identify and discuss succession planning with Risk Manager.

What you'll need

We're looking for someone who has:

• Educated to a degree level or equivalent. Desirable trained in IPS approach.
• Knowledge of disability and special needs issues, policies, and legislation in relation to employment.
• 3+ years experience of working with people with health support needs, or a similar group within health, social services, or the voluntary sector.
• Natural ability to build close, trusting, and productive relationships with people.
• Ability to model recovery-focused practice including co-production.
• Clean driving licence and full-time access to a car as this role requires travel.

Experience or training in the Individual Placement and Support approach would be an advantage, but it isn't essential.

Overseas equivalent qualifications will be considered.

We welcome applications from people with relevant lived experience and recognise the valuable insight this can bring to the role.

Equality and accessibility

Standguide is an Equal Opportunities Employer and a Disability Confident Leader. We are committed to equality of opportunity and value the diversity of our employees, applicants and customers.

We'll consider reasonable adjustments throughout the recruitment process. Please contact recruitment_standguide_co.uk if you need the advert or application information in another format or require an adjustment at any stage.

All applicants will be assessed fairly against the published criteria for the role.

Pre-employment checks

Any offer of employment will be subject to satisfactory references, confirmation of the applicant's right to work in the UK, and an Enhanced DBS check.

Having a criminal record will not necessarily prevent you from working with us. Any information disclosed will be considered fairly and individually, taking account of its relevance to the role and the circumstances involved.

For a copy of the full job description and person specification, please email recruitment_standguide_co.uk.

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