Red Door Recruitment
Customer Account Manager
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Exciting Career Opportunity
A fantastic opportunity for an ambitious and organised individual looking to progress within a fast-moving company! Up to £35k salary, 25 days holiday with the potential for additional days and a great company to work for!
Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
About the Role
We are recruiting for a Customer Account Manager with previous client-facing/account manager experience.
The ideal candidate will have excellent verbal and written communication skills, a confident and articulate manner, able to build great relationships with clients.
What’s in it for you?
- Salary: Up to £35k depending on experience
- Hours: Mon-Fri 9am-5.30pm, first 6 months is office based, then hybrid working on offer 1 day per week
- Holidays: 25 + 8 Bank Holidays
- Bonus: Potential for annual bonus based on company performance
- Progression: Fantastic progression opportunities
- Environment: Flexible and relaxed environment
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
- Support with on-boarding new clients
- Build a strong relationship with the key contacts, and act as the primary contact in relation to the account
- Lead clients through the customer journey and provide ongoing account support; from onboarding through to renewal/ end of contract
- Project management of client surveys and projects
- Internal management and development of client resources
- Maintain up-to-date client information in the CRM system
- Keep clients up to date with new platform features and ensure they are getting the most from the platform
What The Employer Is Looking For
- 3-5 years’ experience of working in a client-facing role, managing customer relationships, B2B
- Good analytical and project coordination experience desirable
- Confident and articulate manner, with excellent verbal and written communication skills
- Natural relationship builder, able to develop relationships at all levels in a business environment
- Proactive, with desire to get things done and go beyond the immediate task
- Willing to challenge colleagues and clients in a constructive manner to help clients make the most of the software
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.
Please note due to the number of applications we often receive; only shortlisted applicants will be contacted
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London