Natures Way Foods
Customer Account Manager
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Customer Account Manager | Chichester | West Sussex | £45,000 - £55,000 | Fantastic Benefits Package
We are currently on the lookout for a strong Customer Account Manager to join our high-performing Sales team here at Natures Way Foods in Chichester Food Park. You will build strong customer relationships and contribute to business growth in line with our business plan, working with some of the best-known food brands in the world. You will work cross-functionally to deliver customer plans, drive forecast accuracy, and maintain our industry-leading service levels.
You will partner teams across supply chain, planning, quality, and commercial finance.
What you get from us
- Life Assurance
- Car Allowance
- Bonus
- Employer matched pension
- Health cash plan
- Cycle to work scheme
- Colleague discounts (e.g. Gym membership & shopping discounts)
- Star Awards
- Flexibility in pay frequency each month
- Access to online GP
- Employee assistance programme
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Key Responsibilities
- Build strong customer relationships & identify new business opportunities
- Manage projects with internal cross-functional teams to deliver customer plans
- Own and communicate accurate customer forecasts using customer insight, available data, and team input
- Manage customer and distributor communication (e.g. additional stock, order discrepancies, and service)
- Support and manage internal customer performance reporting
- Coordinate promotional activity and new product launches
- Work closely with planning and supply chain teams to maximize service levels and availability
Skills & Experience
- Commercial and/or supply chain experience
- Analytical Skills
- Cross-Functional working
- Forecasting & demand planning skills
- Problem-Solving
- Experience in FMCG (preferred)
About Us
Nature’s Way Foods is the leading manufacturer of prepared salads, coleslaw, and “food-to-go” for retailers and QSR, and as such we work closely with farmers across Europe. But there’s lots more to us than the products we make.
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Our culture is inclusive, and our people are diverse spanning 39 different languages. We operate four manufacturing facilities capable of producing over 326m units per year. It is an exciting time to join Nature’s Way Foods as we are growing rapidly and there are genuine opportunities to progress within the organisation.
Interested?
Click apply, submitting an up-to-date CV. We look forward to hearing from you.
At Nature's Way Foods, we believe that diversity and inclusion are key to driving innovation and achieving excellence. We are committed to creating a workplace where everyone feels valued, respected, and empowered to reach their full potential. We are dedicated to building a diverse team that reflects the communities we serve and the world we live in.
Join us in our mission to create a more inclusive and fairer world. Together, we can become best at fresh.
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