McCarthy Recruitment
Customer Account Manager
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Job Title: Customer Account Manager
Location: Warrington
Salary: up to £35,000 + commission
Role: Permanent – Full time
Are you a high-performing Business Development Manager, Customer Account Manager or Sales Executive looking for the opportunity to launch and grow a truly innovative product?
Do you thrive in an entrepreneurial environment where you can shape strategy, win new business and make a genuine impact from day one?
Our client is preparing to launch a groundbreaking SaaS platform that is set to transform the way businesses manage chemical testing and compliance processes. As the first solution of its kind in the market, this innovative software delivers significant time-saving efficiencies, improved visibility and measurable cost savings for customers.
This is an exciting opportunity to join at the very beginning of the journey, taking ownership of the go-to-market strategy, winning new customers and playing a key role in establishing a market-leading product.
If you're a commercially astute, customer-focused sales professional with a hunter mentality and a passion for building something special, this could be the opportunity you've been waiting for.
About You
- Proven experience in Business Development, Account Management or B2B Software Sales
- A natural hunter with a passion for winning new business and opening doors
- Highly organised with the ability to manage multiple opportunities, priorities and projects simultaneously
- Commercially astute with strong negotiation and relationship-building skills
- Passionate about delivering an exceptional customer experience from first conversation through to onboarding and account growth
- Self-motivated and capable of working autonomously whilst contributing positively to a growing team
- Confident engaging with stakeholders at all levels and communicating complex solutions in a simple, compelling way
- Resilient, proactive and driven by achieving ambitious growth targets
- Excited by the opportunity to join an early-stage growth journey and help shape the future direction of a business
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Key Responsibilities
- Lead the commercial launch and go-to-market strategy for an innovative new software platform
- Identify, develop and convert new business opportunities across targeted sectors
- Build and maintain a robust sales pipeline, managing opportunities through the full sales cycle
- Deliver product demonstrations and communicate the value proposition effectively to prospective customers
- Develop strong relationships with decision-makers and key stakeholders
- Manage the onboarding process to ensure a seamless customer experience and successful adoption of the platform
- Act as the voice of the customer, feeding market insight and customer feedback back into the business
- Create and execute account development plans to maximise customer retention and revenue growth
- Collaborate closely with technical and operational teams to ensure successful implementation and customer satisfaction
- Monitor market trends, competitor activity and industry developments to identify future growth opportunities
- Contribute to the ongoing development of sales processes, commercial strategy and customer success initiatives
Why Apply?
- Opportunity to join a business at a pivotal stage of growth
- Be part of launching a genuinely innovative, first-to-market software solution
- Significant autonomy and influence from day one
- Opportunity to shape the sales strategy and customer journey
- Attractive salary, bonus and long-term career progression opportunities
- Work alongside an ambitious leadership team with exciting growth plans
- Make a genuine impact on the success of a new product and business
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Commutable Locations: Warrington, Manchester, Liverpool, Chester, Wigan, Bolton, Preston and surrounding areas.
If you're an ambitious, commercially focused Business Development & Customer Account Manager who loves winning new business, building long-term relationships and being part of something exciting from the ground up, APPLY NOW for immediate consideration.
About Us
This Business Development Manager role is handled by McCarthy Recruitment, an award-winning multi-sector recruitment consultancy. We are committed to unlocking your full potential and finding your perfect role. Start your journey today. Apply now or find us online:
- Web: McCarthy Recruitment
- LinkedIn: McCarthy Recruitment
- Facebook: McCarthy Recruitment
- Instagram: McCarthy Recruitment
The Legal Bit
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query.
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