A C Georgiades Ltd
Customer Account Manager
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The Role
We’re looking for an experienced Customer Account Manager to take ownership of a portfolio of our existing customers, build strong relationships and develop the business we already have with them.
Soft drinks is an established part of A C Georgiades and remains at the core of what we do. A key part of the role will be maintaining those existing relationships, protecting current business and identifying opportunities for further growth.
Alongside this, snacks and confectionery are becoming an increasingly important part of our business. As our range continues to expand, we want someone who can actively drive these categories – introducing existing customers to more of what we can offer, developing new product opportunities and increasing the breadth of products they buy from us.
You’ll keep in regular contact with your accounts, understand their business and what they currently buy from us, and identify where there is an opportunity to do more.
New customer acquisition will still form part of the position, particularly where there are opportunities to develop our snacks and confectionery business, but the primary focus remains looking after, retaining and developing our existing customer base.
What You’ll Be Doing
- Managing and developing a portfolio of existing customers.
- Maintaining and growing established soft drinks business within your accounts.
- Actively driving our expanding snacks and confectionery ranges, increasing awareness and distribution across the customer base.
- Identifying gaps in what individual customers currently buy from us and introducing relevant products and categories.
- Supporting the development of new products and ranges based on customer demand and opportunities within the market.
- Keeping customers informed as new lines, brands and categories are added.
- Building strong day-to-day relationships and maintaining regular contact with customers.
- Re-engaging accounts where ordering or spend has reduced.
- Working closely with purchasing to identify product opportunities and feed back what customers are looking for.
- Identifying relevant new business opportunities, with a particular focus on supporting growth across snacks and confectionery.
- Working towards account growth and category-development targets as part of the quarterly bonus structure.
- Keeping customer information and account activity up to date.
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What We’re Looking For
We’re looking for someone who is naturally good with customers and enjoys building long-term relationships.
Previous FMCG experience is important, along with a good commercial understanding of how to develop customer accounts.
You’ll ideally:
- Have experience in FMCG sales, account management or a similar customer-facing commercial role.
- Understand the wholesale, convenience or wider food & drink market.
- Enjoy building relationships and getting to know your customers and their businesses.
- Be commercially aware and confident working with products, pricing, margins and volume.
- Be proactive in keeping in contact with customers and identifying opportunities.
- Be organised and comfortable managing your own portfolio of accounts.
- Have strong communication and relationship-building skills.
- Be comfortable working as part of a wider sales, purchasing and operations team.
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Existing relationships or experience within the wholesale and convenience sector would be an advantage.
New business will form part of the role, but looking after and developing our existing customer base will remain the priority. We’re particularly looking for someone who can see the opportunity in our expanding snacks and confectionery categories and help drive that part of the business forward.
Benefits:
- Free parking
- On-site parking
What You’ll Get
- £36,000+ basic salary – negotiable depending on experience
- Quarterly bonus structure
- 20 days annual leave + bank holidays
- Company mobile phone & laptop
- Free onsite parking
- Full-time, permanent
- Start date: January 2027
- Work Location: In person
Location can be discussed
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