Spear-heads
Customer Account Manager
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Spear-Heads Recruitment is looking for an experienced Customer Account/Sales Manager to join a growing Cranes & Lifting business. The role combines account management, business development and technical sales, with a strong focus on growing existing accounts, winning new customers and increasing service and maintenance contract revenue.
The Role
You will:
- Manage and grow a portfolio of existing customer accounts.
- Build strong relationships with key contacts and decision-makers.
- Identify opportunities for service contracts, maintenance, repairs, lifting equipment and project work.
- Follow up quotations and convert repair and remedial work into orders.
- Develop new business through prospecting, networking, referrals and customer visits.
- Prepare quotations and proposals and manage opportunities through the full sales cycle.
- Maintain an accurate sales pipeline and work towards agreed commercial targets.
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About You
We’re looking for someone with:
- 2+ years’ experience in sales, account management or business development.
- Experience within engineering, cranes & lifting, heavy industry or another technical environment is highly desirable.
- A proven ability to develop accounts, win new business and achieve sales targets.
- Strong communication, relationship-building, negotiation and commercial skills.
- A proactive, organised and results-focused approach.
- CRM and Microsoft Office experience.
- Full UK driving licence.
This is an excellent opportunity for a commercially driven account manager who enjoys developing long-term customer relationships while actively identifying new opportunities for growth.
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Salary & Bonus
- Competitive salary depending on experience, with a base salary of up to £45,000
- Quarterly bonus of up to £5,000 (£20,000 OTE if targets are achieved)
- Annual bonus of up to £10,000 if targets are achieved
Hours & Benefits
- Company car, laptop and mobile phone
- 40 hours per week, Monday to Friday
- 33 days' annual leave, including statutory bank holidays
- Contributory pension
- Life Assurance
- Healthcare Cashback Plan
- Ongoing technical training
- Structured career development and progression opportunities
- Mental and financial wellbeing support package, including OnDemand GP and EAP
- Employee discounts
- Cycle2Work Scheme
- Electric Vehicle Scheme
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