Premier Foods
Customer Account Manager
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Homebased
Permanent, Full Time
Join Premier Foods — where people, brands and purpose come together.
We’re proud to be one of the UK’s largest listed food businesses, with over 4,000 colleagues across 13 sites shaping the future of some of Britain’s best-loved brands, found in 94% of households nationwide, making us one of the UK’s top three ambient food suppliers. From much-loved household names such as Mr Kipling, Bisto, Oxo, Batchelors and Sharwoods, to our recently welcomed brands Fuel10k and Merchant Gourmet, our portfolio is packed with iconic favourites — and continues to grow.
If you're a commercially minded Customer Account Manager who thrives on creating opportunities, building strong customer relationships and delivering growth, this could be the next step in your career.
At Premier Foods, you'll take ownership of a leading Grocery account on Breakfast & Merchant Gourmet business, giving you the opportunity to shape plans, influence strategy and directly contribute to the success of some of the UK's most loved brands.
This is a role for someone who enjoys autonomy, loves working at pace and wants to see the impact of their decisions firsthand.
The Role
As Customer Account Manager, you'll be responsible for developing and delivering ambitious growth plans across the Grocery accounts Breakfast & Merchant Gourmet portfolio. Working closely with internal and external stakeholders, you'll help drive sustainable growth through category opportunities, new product launches, promotional planning and exceptional customer partnerships.
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This is a fantastic opportunity for someone looking to take ownership of a significant customer account and play a key role in delivering the next phase of growth.
What You'll Be Doing
- Lead the joint business planning process with a leading Grocery account, creating and delivering plans that drive growth.
- Identify and unlock new commercial opportunities across the Breakfast & Merchant Gourmet categories.
- Build strong, strategic relationships with customer stakeholders and internal teams.
- Present, negotiate and launch new products with confidence.
- Deliver budget, sales and profitability targets.
- Manage promotional plans, ensuring brilliant execution and evaluation.
- Drive forecasting accuracy alongside Supply Chain, Finance and Forecasting teams.
- Work closely with Marketing and Category teams to maximise distribution, range reviews and NPD opportunities.
- Manage pricing, investment and trade spend performance.
- Deliver regular business reviews and performance updates.
What We're Looking For
We're looking for someone who combines commercial thinking with relationship-building skills and thrives in a fast-moving environment.
You'll bring:
- FMCG account management experience.
- Strong commercial awareness and negotiation skills.
- A passion for driving growth and delivering results.
- The confidence to influence and build winning relationships.
- Excellent planning, organisation and prioritisation skills.
- A proactive, resilient and entrepreneurial mindset.
- Strong communication and stakeholder management skills.
- A fact-based, analytical approach to decision making.
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Why Join Premier Foods?
At Premier Foods, we're home to some of the UK's best-loved food brands, but it's our people who make the difference. You'll join a collaborative team where your ideas are valued, your development is supported, and your contribution has a visible impact on the business.
Whether you're looking to broaden your customer management experience, take greater ownership of a key account, or help shape the future growth of iconic brands, we'll give you the opportunity and support to succeed.
What We Offer in Return
- Competitive salary
- Car allowance
- Annual bonus opportunity
- Private medical insurance
- Generous pension scheme
- 25 days holiday plus bank holidays
- Holiday purchase scheme
- EV Car Scheme
- A culture that encourages development, growth and career progression
At Premier Foods we believe in inclusion, authenticity and individuality. We aim to ensure all existing and future colleagues are given equitable opportunities and are respected, valued and encouraged to bring their true authentic selves to work no matter who they are, what they look like, who they love or what they believe in. Our culture is one where everyone is welcome.
We're proud to be a Disability Smart employer and are committed to supporting disability inclusion throughout our recruitment process. If you experience any access issues or require reasonable adjustments at any stage, please let us know so we can ensure you have the support you need.
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