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Customer Acquisition Specialist
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Customer Acquisition Specialist (B2B)
Location: Belfast, Northern Ireland: On-site
Start Date: 24 August 2026, potentially moving to the second week of September
Salary: £30,000 base + uncapped OTE (realistic additional earnings of approximately £4,000 per annum)
Language: English: Native/Fluent
Job Type: Full-time, On-site
About the Role
We are hiring Customer Acquisition Specialists (B2B) to join a fast-paced team in Belfast, supporting a major UK telecommunications provider and its business mobile network services.
This is a new business and lead generation role, rather than a closing position. Your primary responsibility will be to engage with businesses, understand their current telecoms requirements, qualify genuine opportunities, and pass high-quality leads to the sales team to close.
If you're confident speaking with business decision-makers, enjoy asking the right questions, and are motivated by targets and uncapped commission, this could be a great opportunity for you.
What You'll Be Doing
- Make outbound calls to business leads and engage prospects in structured qualification conversations.
- Identify and understand each prospect's business mobile and connectivity requirements.
- Qualify opportunities using the BANT framework: Budget, Authority, Need and Timing.
- Establish:
- Who the business currently has its mobile contracts with.
- How many employees/devices require mobile services.
- When the existing contract is due for renewal.
- Who the relevant decision-maker is.
- Whether there is a genuine business need and opportunity.
- Build rapport with prospects and maintain professional conversations.
- Handle initial objections confidently and appropriately.
- Record accurate and detailed information in the relevant systems.
- Pass qualified opportunities to the sales team for further progression and closing.
- Work consistently towards activity, quality, and performance targets.
- Follow established processes while maintaining a high standard of customer interaction.
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What We're Looking For
Essential
- Previous sales experience is required.
- Strong spoken and written English.
- Confident and professional telephone communication skills.
- Strong questioning and active listening abilities.
- Ability to build rapport quickly with business prospects.
- Comfortable making outbound calls and speaking with businesses.
- Ability to handle objections confidently.
- Strong attention to detail and accurate record-keeping.
- Comfortable working towards activity and quality targets.
- Motivated by performance and uncapped commission.
- Ability to work on-site in Belfast.
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Desirable
- 6–12 months of experience in sales, telesales, lead generation, SDR, BDR, business development, or a similar role.
- Previous B2B sales or lead-generation experience.
- Experience using BANT or another structured qualification framework.
- Experience within telecommunications, technology, or connectivity sales.
Important Information
- This is an on-site position in Belfast, Northern Ireland.
- Relocation support is not available.
- This is a lead qualification role, not a closing role.
- You will be responsible for generating and qualifying opportunities before passing them to the sales team.
- Start date is 24 August 2026, with the possibility of moving to the second week of September.
Why Join?
- £30,000 base salary.
- Uncapped OTE/commission opportunity.
- Opportunity to work on a programme representing a major UK telecommunications brand.
- Structured sales and qualification environment.
- Opportunity to develop your B2B sales and business development career.
If you're confident on the phone, commercially minded, and enjoy turning conversations into quality business opportunities, we'd love to hear from you.
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