Get Living
Customer Administrator
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Moving home is one of life's biggest moments, and at Get Living we're passionate about making it smooth and stress-free.
As a Customer Administrator, you'll be at the heart of that experience - from referencing and contracting to supporting residents through onboarding - making sure every detail is taken care of, so residents can focus on the excitement of their new home.
You'll be part of a fast-paced Customer Hub, working closely with residents, Customer Advisors and Neighbourhood teams to deliver a seamless onboarding journey and ensure every interaction reflects the high standards we're known for.
If you're someone who enjoys combining exceptional organisation with outstanding customer service, we'd love to hear from you.
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You're highly organised and thrive in a busy environment where no two days are the same.
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You take pride in getting the detail right, enjoy building relationships with people and understand that great administration is about more than completing tasks - it's about creating a great customer experience.
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You'll probably have experience within Build To Rent, residential lettings or property administration and be confident managing tenancy administration, referencing and compliance.
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Most importantly, you'll care about delivering a great service and always look for ways to improve how things are done.
You'll enjoy this role if you...
- ✔ Thrive and enjoy working in a fast-paced, high-volume environment.
- ✔ Like balancing administration with customer interaction.
- ✔ Take pride in getting the detail right first time.
- ✔ Enjoy owning your work and seeing tasks through to completion.
- ✔ Are naturally organised and enjoy keeping things running smoothly.
- ✔ Believe that every interaction matters.
- ✔ Want to help create a brilliant experience for residents.
- ✔ Like finding better ways of working and improving processes.
- ✔ Enjoy being part of a collaborative team.
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Why join Get Living?
At Get Living, we're rethinking renting. You'll join a team that's passionate about delivering brilliant resident experiences while continually improving the way we work. You'll have the opportunity to make a real impact, contribute ideas and be part of a Customer Hub that's evolving and growing.
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