Henderson Group
Customer Advisor - Eurospar Downpatrick
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Customer Advisor - EUROSPAR Downpatrick
Location: 6 Ardglass Road, Downpatrick, Co. Down, BT30 6JQ
Pay Rates: £11.95 - £13.30 per hour depending on age
Working Hours:
- Positions available between 8 - 37.5 hours per week
- Working within the store opening hours: Monday to Sunday, 6am to 11pm with flexibility
- Various shift patterns: 6am - 6pm, 2pm - 11pm, 5pm - 11pm
About the Role
Reporting to the Store Management Team, you will assist in the efficient running of the store on a daily basis, ensuring that a high standard of customer service is achieved at all times.
Responsibilities:
- Listening to and understanding our customers' needs and advising them about our products and services.
- Operating all checkouts accurately, ensuring customer transactions are processed efficiently and in a timely manner.
- Ensuring that stock is replenished daily while complying with the company stock rotation process.
- Ensuring that stock is effectively merchandised to enhance sales.
- Making sure that all stock is displayed at the correct price using the corresponding Shelf Edge Label.
- Actively ensuring that a high level of customer service is achieved and maintained within the store at all times.
- Covering the Post Office and fresh department when required.
- Any other duties as required for the role.
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Skills for Success:
- No previous retail experience required; training will be provided.
- Looking for team members with personality, passion, energy, and a positive attitude who know how to make customers smile and provide the very best experience.
Applicants should note: The company may increase the shortlisting criteria based on the response.
Our Values:
- Ambition: We always strive to be better, seek new challenges, and look for ways to do things better.
- Customer First: We provide exceptional service, putting customers at the heart of everything and supporting our communities.
- Teamwork: We succeed together, helping colleagues to succeed, and sharing our knowledge and skills.
- Integrity: We are fair, honest, and ethical, treating everyone with dignity and respect, and championing diversity.
The Reward
The impact you can make with Henderson Group goes far beyond your day-to-day role. You will be part of a business supporting defibrillator installations and school sports days.
You will have the balance necessary to enjoy your job and your life. We will help you feel proud of what you do and achieve and will be here to celebrate your success.
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Our business has been recognized externally for delivering excellence in employment. We value employee development and heavily invest in our people.
Benefits:
- Attractive pay
- Employee assistance programme
- Discount scheme throughout the UK/Ireland
- Staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores
- And many more
Working Hours:
Positions available between 8 - 37.5 hours per week, working within the store opening hours, Monday to Sunday, 6am to 11pm with a degree of flexibility required. Various shift patterns in store 6am - 6pm, 2pm - 11pm, and 5pm - 11pm. Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at the Interview.
Application Deadline:
Completed applications must be submitted online by midnight on Thursday, 8 October 2026.
Application Process:
Communication on the progress of your application will be made via email and the career site, so please check regularly.
Equal Opportunities Employer: We are an equal opportunities employer.
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