Amtis - Digital, Technology, Transformation
Customer Analyst
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Customer Analyst
Birmingham based
Hybrid Working
Permanent
Up to £55,000 + bonus
The Opportunity
We're looking for a Customer Analyst to join an established organisation and provide insight into customer behaviour, marketing effectiveness and commercial performance.
You'll work with large volumes of customer and transactional data, using SQL and Power BI to understand how customers engage, purchase and respond to different marketing activity.
The role will have a particular focus on loyalty, promotions and customer marketing, helping stakeholders understand performance and make better decisions around future activity.
You'll need to be comfortable working hands-on with data, but equally capable of taking complex analysis and turning it into a simple, commercially relevant story for stakeholders.
Key Responsibilities
- Analyse customer and transactional data using SQL to understand behaviour, purchasing patterns and changes in performance.
- Provide insight into loyalty activity, including customer engagement, frequency and purchasing behaviour.
- Analyse the performance of promotions and marketing activity, identifying trends and opportunities for improvement.
- Explore different customer groups and understand how behaviours vary across the customer base.
- Use customer data to support marketing decisions and improve understanding of customer performance.
- Build and maintain Power BI dashboards and reporting to track key customer and marketing measures.
- Carry out ad-hoc analysis in response to commercial and marketing questions.
- Identify meaningful trends and communicate the implications clearly to stakeholders.
- Work collaboratively with Marketing, Commercial and other business teams to turn analytical findings into practical recommendations.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What We're Looking For
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Strong hands-on SQL skills and experience working with large datasets.
- Good experience using Power BI or a similar BI tool.
- Experience analysing customer or marketing data.
- Strong analytical skills and the curiosity to understand what's driving changes within the data.
- Ability to translate analysis into clear commercial insights rather than simply report numbers.
- Confidence communicating with non-technical stakeholders and presenting recommendations.
- Good commercial awareness and an interest in understanding customer behaviour.
If you're interested in this opportunity and would like to hear more, please apply with an updated CV and contact information.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London