Lucent Glass Ltd
Customer and Sales Support Coordinator
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Lucent Glass Opportunity
I am looking for the person who can help me change how Lucent Glass operates.
As the business has grown, it has become clear that too much customer communication, quotation work and day to day coordination still comes through me.
I need to change that.
We are recruiting a Customer and Sales Support Coordinator to work directly with me and Jane at Lucent Glass.
This is much more than a general administration role.
You will become an important point of contact for our customers, helping us manage new enquiries, understand their projects, maintain our CRM, issue and follow up quotations and make sure nothing gets overlooked.
Key Requirements
- Exceptionally organised
- Friendly and confident on the telephone
- Comfortable speaking with customers about their projects
- Experienced with Excel and confident learning new systems
- Proactive and willing to take ownership
- Accurate, reliable and good at following things through
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Experience within windows, doors or construction would be useful, but it is not essential. We can teach the products. Personality, communication and organisation are far more important.
Position Details
- Location: Sutton on Trent, near Newark
- Working Hours: Monday to Thursday, 8.00am to 5.30pm
- Type: Permanent position with a three month probationary period
- Salary: Dependent on experience
We will carry out a formal review at the end of the initial three months to assess performance, development and the long term shape of the role.
Application Process
Rather than asking everyone to send a standard CV, I would like the first step to be more personal.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Please send me a short video of no more than 90 seconds explaining:
- Why this opportunity interests you
- What makes you particularly good at customer communication and organisation
- An example of when you took ownership and made sure something was completed properly
You can send your video by WhatsApp to our office number on 07961 544388 or email it to matt.simpson@lucentglass.co.uk.
Please include your full name and the words “Customer and Sales Support Coordinator”.
If the initial introduction feels right, I will send you the complete role profile and invite you to submit your CV.
Please feel free to share this with someone who you think could be right for Lucent Glass.
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