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Company Description
Nathan Superstore Limited is a local convenience store offering everyday essentials, fresh groceries, and quality products at affordable prices. The store is committed to delivering friendly and reliable customer service while stocking trusted brands. Nathan Superstore plays an active role in supporting the local community and aims to provide a welcoming shopping experience. Team members are encouraged to contribute to a positive environment and uphold high standards of service and presentation.
Role Description
This is a temporary, on-site Customer Assistant role based at Nathan Superstore in Bromley. The Customer Assistant will serve customers at the tills, answer queries, and provide helpful, friendly support throughout the store. Daily tasks include:
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- Replenishing shelves
- Rotating stock
- Maintaining store cleanliness
- Ensuring product displays are neat and accurate
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The role also involves:
- Handling cash and card payments
- Assisting with promotional activities
- Supporting colleagues during busy periods
The Customer Assistant is expected to:
- Follow store procedures
- Uphold health and safety standards
- Contribute to a positive experience for every customer
Qualifications
- Strong customer service skills, with the ability to assist customers, handle inquiries, and resolve issues professionally.
- Effective communication skills, including clear spoken English and the ability to work well with customers and colleagues.
- Basic stock control and merchandising skills, including shelf replenishment, stock rotation, and maintaining product displays.
- Sales awareness and training capability, with the ability to promote offers, support add-on sales, and learn store procedures quickly.
- Reliability, punctuality, and the ability to work flexible shifts, including evenings and weekends as needed.
- Comfort working on your feet for extended periods and performing light manual handling tasks.
- Previous retail or customer-facing experience is beneficial but not essential; willingness to learn is key.
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