Marks Spencer Store
Customer Assistant - Food - Malone Lisburn Road Simply Food
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Team In Store
Store: Malone Lisburn Road Simply Food
Location: Belfast, Antrim
Contract type: Permanent
Position type: Part Time
Salary: £13.41 p/h + £3.00 p/h unsocial premium
Closing date: 4th August 2026
Apply now
Retail Quiz
Find out if you fit the role.
Take Your Marks
Could you make an impact at M&S? If you think the answer is yes, we've got a few questions to ask, so we (and you) can see if you've got what it takes to be a Customer Assistant in our fast-paced stores.
Intro
- About the role
- Meet the Team
- Our Support
- Benefits
- Colleague Networks
- How to Apply
Apply now
How We Hire
Everyone is welcome at M&S. No exceptions. It’s your background, abilities, and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
About The Role
This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.
All the details
Work Pattern
- Sunday 15:30-19:30
- Thursday 18:30-22:30
- Saturday 12:00-16:00
This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
- You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill, and help drive growth in sales.
- Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
- Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
- Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
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This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Meet the Team
Our Support
Mentorship
It’s important to us that our new colleagues feel supported in their roles and can learn from each other. That’s why we offer mentorship through our buddy system.
Flexible working
We’re a 24/7 business and our working patterns adapt to our customers’ needs. Worklife is our flexible working policy that gives colleagues the option for part-time working, a 4-day compressed week, or to job share if it’s in the best interests of everyone.
Benefits
- Wellbeing hub
- Get access to resources to support your wellbeing, including a free virtual GP service.
- Giving back
- Support your favourite charities by donating through your pay or even volunteering for them.
- Pay
- Earn a competitive salary.
- Colleague discount
- After completing your probation period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
Please note only contracts of more than 12 weeks are eligible for this benefit.
- Time off
- Competitive holiday entitlement with the potential to buy extra holiday days.
- Life assurance
- Get cover for twice your salary up to age 70 (double with our Pension Plan).
- Workplace savings
- We’ll help you save through our Pension Savings Plan, Share Buy and Sharesave schemes.
- My Choices
- Save on everyday costs through discounts and offers and get access to great health benefits.
- Cycle to work
- Bike/accessory hire with Cycle to Work and save on tax and national insurance.
- Smart tech
- Buy the latest technology with interest-free financing directly from your salary.
- Family friendly policy
- Industry-leading maternity, paternity, adoption and neo-natal policies, providing support and flexibility for you and your family.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Colleague Networks
We want you to feel supported, no matter what.
Forces Community Network
Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.
Culture and Heritage Network
Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.
Health and Wellbeing Network
Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.
Cancer Network
Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.
Menopause Network
Initiating and encouraging open conversations about menopause by offering support and sharing experiences.
LGBTQ+ Network
Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.
Gender Equality Network
Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.
Family & Carers Network
A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.
How to Apply
Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.
- Send us your application
- Fill in our short application form and hit submit.
- Online assessment
- We’ll invite you to take part in an online assessment. This could be before or after your interview.
- In-person assessment centre
- We’ll invite you to an in-person assessment centre or an interview. This process may differ depending on the role you’ve applied to.
- Decision
- After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.
Customer Assistant - Food - Malone Lisburn Road Simply Food
Team In Store
Store: Malone Lisburn Road Simply Food
Location: Belfast, Antrim
Contract type: Permanent
Position type: Part Time
Salary: £13.41 p/h + £3.00 p/h unsocial premium
Closing date: 4th August 2026
Reference: 121863
Apply now
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