Marks & Spencer
Customer Assistant - Food - Scunthorpe Retail Park
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Work Pattern
WEEK 1
- Tuesday: 17:00-21:00
- Wednesday: 17:00-21:00
- Saturday: 12:00-16:00
WEEK 2
- Sunday: 16:30-20:30
- Thursday: 12:00-16:00
- Friday: 12:00-16:00
Join M&S as a Customer Assistant
About the Role
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
What You'll Do
- Be a passionate individual who takes pride in their knowledge of M&S Food products.
- Roll up your sleeves and meet strong customer demand head-on.
- Act as a resilient and committed brand ambassador, confidently recommending and selling our newest food products to our customers.
- Ensure our customers feel truly valued every time they shop with us.
Key Responsibilities
- Thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest.
- Go above and beyond to serve, sell, fill, and help drive growth in sales.
- Be digitally confident, utilizing our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience.
- Contribute to a positive, high-energy environment as a team player, supporting each other in delivering a seamless customer experience.
- Adapt to the changing demands of the retail environment, working across various areas of the store.
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What We're Looking For
- Flexibility to embrace the challenge of varied shifts.
- Digital confidence and the ability to use digital tools to enhance customer experience.
- Team player mentality to contribute to a positive work environment.
- Resilience and commitment to thrive in a fast-paced, high-pressure setting.
About Us
M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team.
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Inclusion and Diversity
Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working.
Why Join Us?
- Be part of a business transformation that’s defining a new era of retail.
- Help introduce sweeping innovations at M&S and surprise every single customer with reasons to shop in our stores and online.
- Embrace our digital tools to enhance the customer experience and remain adaptable to the needs of our customers and our retail business.
Are you ready for this challenge? Take Your Marks and apply today.
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