Morrisons
Customer Assistant - Pharmacy
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Are you a people person with a passion for helping your local community? We are looking for a welcoming, proactive Pharmacy Customer Assistant to be the friendly face of our pharmacy.
Unlike a Dispensing Assistant, who works behind the scenes in the dispensary accurately preparing and assembling prescription medications, your domain is the front of house. You will focus entirely on patient care, retail service, over-the-counter sales, and creating an excellent customer experience.
Key Responsibilities
- Front-of-House Excellence: Greet patients, handle general OTC inquiries, and process retail sales at the till.
- Patient Triage: Listen to customer symptoms and confidently recommend suitable over-the-counter products, or escalate to the Pharmacist when necessary.
- Prescription Management: Collect prescription details from arriving patients and hand over completed, checked medicines safely.
- Stock & Merchandising: Maintain well-stocked, clean shop shelves, manage retail inventory, and set up seasonal promotional displays.
- Healthcare Advice: Provide basic healthcare guidance on everyday wellness, from winter cold care to skincare (training provided).
In return for your hard work we will offer you:
- Fully flexible shift patterns
- Six weeks holiday (including bank holidays)
- 15% discount in our supermarkets and convenience stores available from the day you join us
- Additional 10% discount card for a Friend or Family member
- Career progression and development opportunities
- Subsidised in store cafe or shop floor ranges
- Competitive pension and life assurance
- Healthcare/Well-being benefits including Aviva Digital GP
- Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more
- Optional Payroll charity donations
- A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
We want to provide everyone with the opportunity to succeed in their role and career with us. It’s one of our main ambitions here at Morrisons, so this could just be the start of your Morrisons journey.
About You
You’ll be the kind of person who has:
- Exceptional communication skills, empathy, and active listening
- Prior experience in retail, customer service, or hospitality (pharmacy experience is a bonus, but not required)
- A team player who thrives in a fast-paced environment.
- Completion of (or willingness to undertake) the Counter Medicine Course (MCA).
Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following link
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What happens next?
Click apply today to join our team - it only takes a couple of minutes! We’ll contact you soon, so please check your emails and phone regularly.
At Morrisons, we are committed to ensuring a fair and inclusive recruitment process. You can find answers to common questions on our FAQs page, including how to request reasonable adjustments. Should you need any reasonable adjustments at any stage of the process, please let us know and we'd be happy to support you.
About Us
We love providing our customers with a great shopping experience they won’t find anywhere else. We are one of the UK’s largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket.
We’ve lots of opportunities for you to play your part. So, whether you want to make the freshest food or serve our customers, we’d love to meet you... We're Foodmakers and Shopkeepers and together, we make Morrisons. What we make, makes us who we are
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills