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MAGMAS

Customer Care Agent

Essex
£13.67/hr
Posted 1 day ago
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FANTASTIC JOB OPPORTUNITY IN STANSTED AIRPORT

CUSTOMER CARE AGENT REQUIRED

We are currently recruiting for Customer Care Agent to assist passengers with assistance requirements located in Stansted Airport. This is a great opportunity to work with a global company, with no experience required and full on the job training provided!

Pay: £13.67 per hour
Overtime Available!
Hours: It is a 24 hour Operation = Available shifts below:

  • 04:00 - 12:30
  • 16:00 - 00:30

Shift Rotation: 4 on 2 off
Location: Stansted Airport (CM24 1QW)
Duration: Ongoing, Temp to Perm Opportunities

Additional Benefits Of The Role

  • Bus and Train services available for all shift start and end times
  • Discounted Airport Parking
  • Free Uniform and Training
  • Discounts at Various Airport Retail Outlets
  • Employee Benefits Schemes
  • Financial and Mental Health Support

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

Start with a chat, not a search bar

Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

P

Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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It searches the market for you

Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.

Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Strong

Only hits

No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.

The Role Of a Customer Care Agent

  • Helping passengers with assistance requirements to and from the aircraft and around the airport enhancing the passengers' journey
  • Greeting passengers always asking what help is required
  • Explaining the process to the passenger
  • Preparing the passenger for check in and security, assisting with check in and security processes
  • Ensure the collection of wheelchairs around the airport terminal and returning them to the required storage

There will be other parts of the role which would be required, which we would be happy to discuss when we speak with you.

Customer Care Agent Requirements

  • 5 years' worth of references (Our dedicated team will obtain them for you!)
  • Be willing to apply for a DBS Check (Paid for by us!)
  • Ability to complete a GSAT (Paid for by us!)
  • Excellent customer service skills
  • A polite and professional approach
  • A passion for helping others
  • Strong written and spoken communication skills

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Benefits Of Working For The Best Connection

  • On-going Assignments
  • Holiday Entitlement
  • Excellent Pay rates
  • Overtime
  • Online Payslips
  • Pension Provision

If you are interested in the above CUSTOMER CARE AGENT position, please click apply or contact The Chelmsford Office on the below number.

Please note: Due to the nature of our business, we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants to provide or be willing to obtain the following:

  • Apply for a Criminal Record Check (Paid for by us!)
  • Have a full 5-year checkable history (Obtained for you by us!)
  • Have an in date and valid Photo ID (Passport, Driving Licence, ID Card etc)
  • Provide a full 5-year address history
  • Attend an Aviation Security Course (Paid for by us!)
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Skills

Customer Service
Communication Skills
Passenger Assistance
Professionalism
Interpersonal Skills

Location

Essex, England, United Kingdom

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