AgileGrid Solutions
Customer Care Representative
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About The Company
Talent International UK Ltd is a leading recruitment agency specializing in connecting talented professionals with top-tier organizations across various industries. With a strong reputation for excellence, integrity, and a commitment to client satisfaction, Talent International UK Ltd has established itself as a trusted partner in the recruitment sector. The company prides itself on its innovative approach to talent acquisition, leveraging extensive industry networks and advanced recruitment technologies to deliver exceptional staffing solutions. As part of its ongoing growth and dedication to fostering a dynamic work environment, Talent International UK Ltd is committed to providing meaningful opportunities for candidates seeking to advance their careers in a variety of roles.
About The Role
We are seeking a friendly, approachable, and customer-focused individual to join our team as a Restaurant Host. In this role, you will be the first point of contact for our valued customers, ensuring they receive a warm welcome and an enjoyable dining experience. Your primary responsibility will be to anticipate customer needs, provide excellent service, and maintain the highest standards of cleanliness, quality, and safety within the restaurant. This position requires a proactive attitude, attention to detail, and a commitment to upholding the company's values and standards. You will work closely with the team to ensure smooth operations and a positive environment for both customers and colleagues.
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Qualifications
- Excellent communication and interpersonal skills
- Friendly and professional demeanor
- Previous experience in customer service or hospitality (preferred but not essential)
- Strong work ethic, reliability, and team-working skills
- Positive attitude, adaptability, and willingness to learn
- Flexibility in working hours, including evenings and weekends
- Basic literacy and numeracy skills
Responsibilities
- Act as a welcoming host to all customers
- Anticipate customer needs and provide prompt, efficient service
- Maintain high standards of cleanliness, hygiene, and safety
- Follow company guidelines and training protocols
- Ensure adherence to food safety, security, and health & safety procedures
- Take pride in personal appearance by following uniform guidelines
- Assist in training new team members and develop personal skills
- Support team efforts to uphold the company's values
- Handle customer inquiries and resolve any issues promptly and professionally
- Contribute to a clean, organized, and welcoming restaurant environment
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Benefits
- Competitive hourly rate ranging from £9.62 to £12.76
- Comprehensive training and ongoing development opportunities
- Flexible working hours
- Supportive team environment
- Discounts on meals and other perks
- Inclusive workplace with work-life balance and job satisfaction
Equal Opportunity
Talent International UK Ltd is an equal opportunity employer. We are dedicated to creating a diverse and inclusive environment for all employees and applicants. We do not discriminate based on race, gender, age, religion, sexual orientation, disability, or any other status protected by applicable law. We believe that a diverse workforce enhances our ability to serve our clients and provides a richer, more innovative working environment. All employment decisions are made based on merit, qualifications, and business needs.
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