MiniMed
Customer Care & Supply Chain Representative
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.
About The Role
At Minimed, we value what makes you unique. Join a company that thinks differently to solve problems, move forward, and deliver meaningful innovations to our patients with diabetes. A new position is available to support the Customer Care team. If you believe you have the skills and motivation to work in this dynamic and exciting environment, supporting our patients and the business, read on and apply.
This is a 12 month fixed term contract position based in the Watford office (hybrid work model).
A Day at Minimed
- Provide daily support in Minimed's "order-to-delivery" processes.
- Provide professional support to the Center of Excellence and the field sales team.
- Contribute to the company's customer satisfaction goals.
- Handle all incoming calls and emails in shared inboxes, prioritizing urgent inquiries and orders, and taking responsibility until resolution.
- Take charge of incident resolution and reactive communication with the client or patient.
- Contribute to the improvement and standardization of processes (internal and external) and be able to participate in or lead projects.
- Be responsible for registering and documenting client or patient details in internal systems.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Skills We Need
- Previous experience with ERP—preferably SAP—and CRM Salesforce.
- Strong communication skills.
- Structured work style, resilience, and customer focus.
- Motivation for process improvement.
- Ability to motivate others to pursue common goals.
- Positive and proactive attitude, flexibility.
- Advanced level of English.
We Offer
We offer a competitive salary and benefits package to all our employees:
- Flexible work environment.
- Annual incentive plan (percentage-based) based on company results.
- Health insurance.
- Training and growth opportunities.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
MiniMed offers a competitive salary and flexible benefits package.
About MiniMed
We want to make every day a better day for people living with diabetes. Our team of creative innovators around the globe share a passion for finding the simplest solutions to the problems that people with diabetes face on a daily basis. For more than 40 years, we've been redefining what's possible, from intelligent dosing systems designed for real life to predictive insights that stay a step ahead, and we're dedicated to continuing to support our customers through every step of their journey — meeting them where and how they need it.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location