Mining Remediation Authority
Customer Correspondence Manager - Fixed Term Contract to December 2027
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Customer Correspondence Manager
Mansfield | Hybrid Working
At the Mining Remediation Authority, our work improves lives, protects communities and supports the environment. We're looking for a talented communicator to lead the handling of complex customer enquiries, complaints and stakeholder correspondence.
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No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
If you're skilled at untangling complex issues, writing clear responses and building trust through great customer service, this could be the role for you.
You'll work with colleagues across the organisation to resolve issues, improve customer experience and help shape how we engage with the people and communities we serve.
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What you'll get:
- Flexible hybrid working
- Generous annual leave
- Excellent learning and development support
- Meaningful work with real impact
Closing date: 20 September 2026
Apply today and discover how you can make a difference.
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