Enterprise Holdings
Customer Delivery Representative - Whitehaven
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Overview
We’re looking for passionate and customer-focused individuals to join our team as a Customer Service Representative in our Cumbria Area. This is an exciting opportunity to become the face of our brand, delivering outstanding service to customers renting vehicles for their travel needs.
This a position starting immediately. This role requires flexibility with shifts available across seven days a week.
The pay for this position will be £30,911.40 per annum.
The number of contracted hours will be 45 per week - flexibility with working days and times is essential.
If you thrive in a fast-paced environment and have a natural flair for building relationships, we want to hear from you!
Responsibilities
- Greet customers warmly upon their arrival, assisting them with the rental process from start to finish
- Delivery and collection of vehicles across the region
- Provide information about available vehicle options, rental rates, and additional services such as insurance coverage and GPS navigation systems
- Process rental agreements accurately and efficiently, ensuring that all necessary documentation is completed and signed by the customer
- Conduct vehicle inspections with customers before and after rental periods, noting any pre-existing damage and explaining the return procedures
- Address any inquiries or concerns raised by customers regarding their rental experience, resolving issues promptly and effectively
- Follow company policies and procedures regarding vehicle maintenance, safety, and security, adhering to all regulatory requirements
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Qualifications
- Join our team and become part of a dynamic and supportive work environment where your contributions are valued and recognised. Apply now to start your journey with Enterprise Mobility!
- Excellent communication and interpersonal skills, with a friendly and customer-focused attitude.
- Previous experience in customer service.
- Strong attention to detail and the ability to multitask in a busy environment.
- Strong work ethic and positive attitude.
- The flexibility to work a variety of shifts, including evenings and weekends.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Additional Information
- Please let us know about any accommodations you may need to participate in the recruitment process.
- No drug or alcohol related offence within the last five years is permitted.
- You must be over 21 years of age for insurance purposes.
- You must have a full manual UK or EU driving licence.
Location: Whitehaven
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills