CV-BRIDGE LTD
Customer Experience Coordinator โ Remote UK
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Customer Experience Coordinator โ Remote UK
Overview
We are looking for a motivated and customer-focused Customer Experience Coordinator to support customers throughout their journey and help deliver a smooth, positive experience. This entry-level remote role is ideal for someone with strong communication, organisation, and problem-solving skills who enjoys helping people and coordinating day-to-day customer activities.
Job Snapshot
- Location: United Kingdom, London
- Workplace: Remote
- Job Type: Permanent
- Employment: Full time
- Experience Level: Entry Level
- Salary: ยฃ28,000 โ ยฃ32,000 per annum
- Category / Industry: Customer Services
Key Responsibilities
- Respond to customer enquiries in a professional and timely manner
- Support customers throughout their journey and help resolve routine issues
- Coordinate customer requests and follow up on outstanding actions
- Maintain accurate customer records and update relevant systems
- Work with internal teams to support a consistent customer experience
- Identify recurring customer issues and communicate feedback where appropriate
- Assist with customer communications, administration, and reporting
- Help maintain high standards of service across all customer interactions
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Requirements
- Strong written and verbal communication skills
- Customer-focused and professional approach
- Good organisation and time-management skills
- Strong attention to detail and accuracy
- Ability to manage multiple tasks and priorities
- Comfortable using online systems and digital communication tools
- Able to work independently in a remote environment
- Previous customer service experience is helpful but not essential
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What We Offer
- Fully remote UK working environment
- Salary of ยฃ28,000 โ ยฃ32,000 per annum
- Supportive and collaborative working environment
- Opportunities to develop customer service and coordination skills
- Professional development and career progression opportunities
- Exposure to a range of customer experience activities
How to Apply
Apply in around 20โ25 seconds โ confirm your details, upload your CV, and submit your application.
โIt took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what Iโve been looking for.โ
Jessica, London
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