9-2-3 Jobs Limited
Customer Fulfilment Manager
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Our client is looking for a Customer Fulfilment Manager for a pioneering ethical food company. This is a really fantastic opportunity to join a friendly team with a passion for high-quality sustainable food.
The role would suit someone with supply chain or logistics management experience who is proficient with Unleashed/Xero/Excel.
Key responsibilities include:
- Manage outbound logistics with co-packers, warehouses, and 3PL partners to ensure reliable, cost-effective order fulfilment.
- Lead production and demand planning, ensuring stock levels match forecasted requirements.
- Oversee dispatch operations, shipping paperwork, and transport scheduling.
- Supervise invoicing and order fulfillment compliance with Fairtrade and Organic standards.
- Maintain accurate inventory data in Unleashed/Xero and issue weekly/monthly performance reports.
- Drive continuous improvement projects to boost efficiency and reduce costs.
- Develop strong relationships with customers, suppliers, and warehousing partners.
- Collaborate with the Supply Planning Manager to align material availability with production plans.
- Mentor and support team members, promoting best practice and process development.
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Part time (25 hrs across the week).
Hybrid working (office in London).
Salary £39 - 44k FTE DOE plus generous holiday allowance.
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If you think this role could be right for you, please apply below or contact helen@923jobs.com if you have any questions
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