Harnham
Customer Insights Analyst
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Customer Insights Analyst
£45,000 - £50,000 + bonus + strong pension Hybrid - West Midlands (1x day per week)
This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping customer communications and commercial decision-making. You will work at the heart of campaign delivery, combining technical expertise with real business impact across multiple product areas.
The Company
They are a well-established UK financial services organisation with a strong customer-first culture and a reputation for high-quality service. Data and analytics are a strategic priority, with ongoing investment in modern platforms, tools, and ways of working. The environment is collaborative, stable, and focused on long-term value rather than short-term wins.
The Role
As a Customer Selections and Analytics Consultant, you will be responsible for delivering accurate and timely customer selections that support a wide range of campaigns. You will work closely with analytics and marketing stakeholders to turn campaign briefs into robust, data-driven outputs.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key responsibilities include:
- Translating campaign briefs into clear, structured technical requirements
- Building, running, and optimising campaign selections using SQL
- Joining and manipulating data from multiple sources including CRM, transactional, and engagement data
- Using APIs to push selections into a CRM platform, supporting email and direct mail campaigns
- Partnering with analytics specialists on testing, measurement, and performance analysis
- Planning selections ahead of delivery schedules to support smooth campaign execution
- Contributing to wider data platform migrations and process improvements
Your Skills and Experience
- Strong SQL capability, with confidence building and optimising complex queries
- Experience in campaign selections, customer analytics, CRM data, or a related data role
- Ability to translate business requirements into practical data solutions
- Comfortable working with multiple data sources and large customer datasets
- Experience supporting marketing or customer communications campaigns
- Industry background is open, with transferable analytical experience valued
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What They Offer
- Competitive salary and benefits package
- Hybrid working with flexibility built into the culture
- Exposure to large-scale data platform and CRM transformation projects
- Clear opportunities to develop technical capability and progress within analytics
- A supportive, collaborative team environment with strong knowledge sharing
How to Apply
Apply now to learn more about this Customer Selections and Analytics Consultant role and how it could fit into your next career move.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills