Nicholson Glover
Customer Insights Analyst (Health & Fitness)
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Customer Insight Analyst | Health & Fitness | London / Hybrid | Up to £45,000 + 7.5% Bonus
We're currently working with one of the UK's most recognised names in the Health & Fitness industry. They're looking to hire a Customer Insights Analyst to join their growing Analytics team.
The Company
With over a decade in the industry, this brand has expanded to more than 150 locations across the UK and proudly supports a community of over 500,000 members. They've built a reputation not just for their size and scale, but for a people-first culture and strong core values that are truly embedded across the business.
The Role
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
This is a great opportunity for a commercially curious analyst to work across the full breadth of a fast-moving, consumer-facing business - from trading performance and location strategy to product performance and member behaviour.
The emphasis is on understanding what's driving performance and helping the business decide what to do next, rather than pure reporting. You'll own ad hoc business questions end to end, partner with commercial, property and product stakeholders, and take on real ownership as you develop your commercial instincts.
The Candidate
Key attributes of the suitable Customer Insights Analyst include:
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Commercial Analysis: Between 1-2 years' experience in a commercial, trading, customer or performance insight role, ideally within a consumer-facing business.
- Analytical Curiosity: Evidence of going beyond reporting what happened - investigating why, and recommending what should happen next.
- Technical Skills: Strong, independent SQL skills and confidence using Excel for analysis, with an eye for clear dashboards and visualisations.
- Stakeholder Influence: Proven ability to communicate a clear analytical narrative and constructively challenge non-technical commercial or operational stakeholders.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location