Rodeo
Get started

CUBE

Customer Lead

London
Posted 7 days ago
Sign up to applySee more jobs like this

How your CV stacks up

1Upload CV
2Analyse CV
3Improve CV

Upload your CV to see how well it fits this job role

?%

CUBE

CUBE are a global RegTech business defining and implementing the gold standard of regulatory intelligence for the financial services industry. We deliver our services through intuitive SaaS solutions, powered by AI, to simplify the complex and ever-changing world of compliance for our clients.

Why us?

🌍 CUBE is a globally recognized brand at the forefront of Regulatory Technology. Our industry-leading SaaS solutions are trusted by the world’s top financial institutions globally.

🚀 In 2024, we achieved over 50% growth, both organically and through two strategic acquisitions. We’re a fast-paced, high-performing team that thrives on pushing boundaries—continuously evolving our products, services, and operations. At CUBE, we don’t just keep up, we stay ahead.

🌱 We believe our future is built by bold, ambitious individuals who are driven to make a real difference. Our “make it happen” culture empowers you to take ownership of your career and accelerate your personal and professional development from day one.

🌐 With over 700 CUBERs across 19 countries spanning EMEA, the Americas, and APAC, we operate as one team with a shared mission to transform regulatory compliance. Diversity, collaboration, and purpose are the heartbeat of our success.

💡 We were among the first to harness the power of AI in regulatory intelligence, and we continue to lead with our cutting-edge technology. At CUBE, you will work alongside some of the brightest minds in AI research and engineering in developing impactful solutions that are reshaping the world of regulatory compliance.

The role

You will be responsible for managing and developing the relationship with one or more of CUBE’s customers, who are top-tier banks. You'll be the interface between the customer(s) and CUBE across the entire relationship. You will collaborate closely with teams across the organization (e.g. Client, Intelligence & Analytics, Technology, and Operations) to provide a consistently high level of service to our clients.

Responsibilities:

  • Build relationships with CUBE’s customers, managing day-to-day interactions. Help drive increased engagement between the clients and CUBE, ensuring clients are satisfied with the services they receive, we deliver desired outcomes, and improve upon any areas of dissatisfaction.
  • Lead and own CUBE’s end-to-end implementation projects from initial customer engagement, statements of work, project tracking, and exceptional delivery.
  • Lead customer-facing meetings to present project status updates, demonstrate platform functionality, and build strong relationships with customers.
  • Ensure unrivaled customer service and retention, by exceeding expectations and proactively managing any issues arising during the relationship.
  • Present and lead customer meetings (on and off-site, as required).
  • Support effective transition to Business As Usual (BAU).
  • Work closely with internal functions to ensure legal, financial, and technical requirements are fully satisfied and approved for each customer engagement.
  • Maintain existing and develop new relationships with partners as necessary to ensure customers receive a high-quality, aligned service proposition.
  • Perform UAT testing of customer releases, as required.
  • Be the voice of the client. Gather their requirements and feedback and communicate this to the internal teams to influence the continued development of the product offering, acting as an advocate for the customers.
  • Constantly improve your industry knowledge through webinars / events / readings.

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

Start with a chat, not a search bar

Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

P

Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

See breakdown
Save jobNot relevant
View details

It searches the market for you

Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.

Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

See breakdown
Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

See breakdown
Strong

Only hits

No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.

What we’re looking for:

  • Project management and delivery of change and technology transformation within the financial sector; in particular, regulatory-driven initiatives.
  • Demonstrable experience of first-class client focus, relationship building, problem solving, and teamwork.
  • Exposure to Risk and Compliance-based implementation projects.
  • Strong understanding of large-scale programme delivery (Agile, DevOps, waterfall) – SCRUM qualifications would be beneficial.
  • Experience of using agile delivery tools such as JIRA, etc.
  • Understanding of digital transformation and capable of conveying key concepts and principles to your team and clients at multiple levels of seniority.
  • Ability to facilitate workshops and eliciting business requirements with minimal supervision.
  • Understanding of how to operationalise new operating models, technology, and processes for the financial services sector.
  • Prior experience working in consulting firms and /or technology vendors within financial services would be a distinct advantage.
  • Understanding of financial services regulations (e.g. MIFID II and FRTB, SFTR, EMIR, Dodd Frank, CSDR, etc) would be desirable.
  • Organised and passionate about building and delivering customer-centric propositions.
  • Ability to manage multiple stakeholder communities with varying levels of experience.
  • Ability to lead teams and take full accountability for delivery.
  • Ability to demonstrate strong collaboration across a wide spectrum of colleagues, including internationally. A proven track record of working with offshore teams would be a major benefit.
  • High level of drive, commitment to achieving solutions, and ability to work under pressure.
  • Intellectual strength / flexibility to rapidly understand complex problems, apply critical thinking, and rationalize these into workable solutions which can then be delivered.
  • A demonstrable commitment to diversity and inclusiveness.
  • Proven ability to work in a demanding environment, managing multiple projects, coordinating with colleagues globally, and meeting tight deadlines.
  • Ability to determine a client’s goals / objectives, desired outcomes, and success measures, predict roadblocks, and address them before they even occur.

Get help with your application

Your very own career expert that helps elevate your application to the next level.

Get help applying for this job

Interested?

If you are passionate about leveraging technology to transform regulatory compliance and meet the qualifications outlined above, we invite you to apply. Please submit your resume detailing your relevant experience and interest in CUBE.

CUBE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Trusted by 25,000+ job seekers

“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”

Jessica, London

Get help applying for this job

Skills

Project management
Client relationship management
Regulatory compliance
SaaS
Financial services
Agile
DevOps
JIRA
Digital transformation
Stakeholder management
Risk management
UAT testing
Business requirements gathering
Implementation projects
Problem solving
Team leadership

Location

London, England, United Kingdom

Sign up to applySee more jobs like this