Aspire Housing
Customer Liaison Team
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Would you like to work for a Sunday Times Best Places to Work organisation?
We're looking for talented people to join our Customer Liaison team!
As part of our improved way of working, we are introducing a number of new roles to support our service delivery teams.
We're looking for someone to lead our team as the new Senior Customer Liaison Officer, as well as a new Customer Liaison Officer.
Senior Customer Liaison Officer (Team Leader)
As our Senior Customer Liaison Officer (Team Leader), you will lead, support and develop the Customer Liaison Service across planned investment programmes, HHSRS interventions, damp and mould, compliance and maintenance activities, ensuring customers remain at the heart of everything we do.
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- Lead, support and develop the Customer Liaison Service
- Work across planned investment programmes, HHSRS interventions, damp and mould, compliance and maintenance activities
- Ensure customers remain at the heart of everything we do
You will manage and inspire a small team of Customer Liaison Officers, setting high standards for customer engagement, communication and service delivery.
Customer Liaison Officer
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As our Customer Liaison Officer, you will carry out Customer Liaison Service, ensuring customers are informed, supported and empowered throughout the delivery of works, identifying and addressing access requirements and individual needs to help achieve successful outcomes.
- Carry out Customer Liaison Service
- Ensure customers are informed, supported and empowered throughout the delivery of works
- Identify and address access requirements and individual needs
In return we'll offer you a salary of £33,738.58 - £37,710 (role dependent), plus a range of benefits!
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