Alexander Steele Recruitment
Customer & Logistics Administrator
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Customer Operations & Logistics Administrator
I am working with an established manufacturing business that is looking to recruit a Customer Operations & Logistics Administrator to join their team.
This is a varied position supporting the smooth running of customer operations, order processing and outbound logistics. You will play an important role in ensuring information is accurate, deliveries are supported effectively and customers receive a high level of service.
The role would suit someone who is highly organised, confident working with multiple systems and comfortable operating within a fast-paced environment.
On Offer
- 💰 Circa £30,000
- 🏝️ 31 days holiday
- 📈 Company pension
- 🚀 Exciting career and development opportunities
The Role
Key responsibilities will include:
- Maintaining accurate customer, order and delivery information across internal systems and shared trackers.
- Supporting customer order processing, including order entry, checks and acknowledgements where required.
- Preparing and managing delivery paperwork, courier bookings, transport documentation and dispatch information.
- Working closely with logistics, dispatch, production and customer service teams to ensure orders and deliveries run smoothly.
- Monitoring delivery issues, gathering relevant information and escalating recurring problems where necessary.
- Providing administration support for samples, courier movements and associated documentation.
- Assisting with weekly and monthly customer operations reporting, ensuring information is accurate and up to date.
- Supporting the wider team during busy periods, holidays and absence.
- Maintaining customer files and ensuring ERP, CRM and other internal system records remain accurate.
- Providing occasional reception cover, including answering calls, welcoming visitors and supporting general office administration.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
About You
To be considered for this position, you will ideally have:
- Previous experience within administration, customer operations, logistics or a similar support-based role.
- Experience using ERP, MRP or CRM systems.
- Sage 200 experience would be advantageous but is not essential.
- Strong Microsoft Word, Excel and Outlook skills.
- Excellent attention to detail and the ability to manage multiple tasks and deadlines.
- Good communication skills and a professional approach when dealing with customers and internal stakeholders.
- The ability to work effectively within a busy, fast-moving environment.
- Experience working alongside customer service, logistics, dispatch or production teams.
- Previous experience with delivery documentation, order processing or courier bookings would be beneficial.
- Experience within manufacturing, FMCG or a similar environment would also be advantageous.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
This is a great opportunity to join a growing manufacturing business in a role that offers variety, responsibility and the chance to develop your experience across customer operations and logistics.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location