Lumen Partners
Customer Relations & Management Associate
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Liverpool L3 | Full-Time | Permanent | On-Site
Competitive Base Salary + Performance Bonuses + Leadership Development
Looking to take your customer service experience into a role with genuine career progression?
Lumen Partners is growing and we're looking for motivated, people-focused individuals to join our Liverpool team. This opportunity is ideal for candidates from retail, hospitality, customer service, or other customer-facing backgrounds who want to develop their skills in customer relations, business development, leadership, and management.
No previous sales experience is required. We provide full training, ongoing mentorship, and a structured pathway into leadership roles.
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Key Responsibilities
- Represent client brands through face-to-face customer interactions
- Build strong customer relationships and deliver excellent service
- Support customer acquisition and brand awareness campaigns
- Work towards individual and team performance goals
- Assist with onboarding, coaching, and team development
- Take part in leadership and management training
- Collaborate with senior team members to support business growth
What We're Looking For
- Excellent communication and interpersonal skills
- Positive attitude and strong work ethic
- Experience in retail, hospitality, customer service, or similar roles is beneficial
- Confident working with people in a fast-paced environment
- Ambitious, coachable, and eager to learn
- Interested in long-term career progression
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What We Offer
- Full training and ongoing mentorship
- Competitive base salary with performance-based incentives
- Clear progression into Team Leader, Recruitment, Training, and Management
- Leadership and professional development
- Recognition programmes, networking events, and team socials
- Supportive, ambitious, and collaborative culture
At Lumen Partners, we develop leaders from within. If you're looking for a role where your attitude and work ethic are recognised, we'd love to hear from you.
Apply today and start building your career with Lumen Partners.
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