Omre
Customer Relationship Management Executive
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About the Company
Omre is building one of the defining longevity brands of our generation — science‑backed supplements designed to improve healthspan, not just lifespan. With strong product‑market fit, a premium brand and a highly engaged customer base, retention is one of the engines of our growth. CRM sits right at the centre.
About the Role
We’re hiring a CRM Executive to help build lifecycle programmes customers actually read — not a discount calendar, but a retention engine that educates, compounds value and drives repeat purchase.
Responsibilities
- Build, schedule and QA email + SMS campaigns in Klaviyo
- Develop persona‑ and behaviour‑led segmentation
- Maintain and optimise lifecycle flows: welcome, post‑purchase, cross‑sell, win‑back, subscription
- Track and interpret CRM performance: CVR, AOV, repeat rate, LTV, revenue
- Brief creative teams with messaging anchored in customer pain points and education
- Work cross‑functionally to align inbox, funnel and on‑site experience
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Qualifications
- Organised, calm and confident managing multiple live campaigns
- Analytical and comfortable interpreting performance data
- A strong writer and editor
- Customer‑obsessed — thinks in motivations, objections and outcomes
- Proactive and commercially aware
- Experienced with Klaviyo (or similar)
- DTC / eCommerce / wellness experience is a bonus
Required Skills
- Flawless, consistent campaign + flow execution
- Repeat purchase rate, LTV and subscription metrics climb
- Segmentation becomes sharper and more persona‑led
- CRM contributes meaningfully to revenue and customer quality
- Insights feed back into acquisition, creative and CRO
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Preferred Skills
- Ownership across CRM execution and lifecycle optimisation
- Hybrid working: Old Street studio + WFH
- 25 days holiday + your birthday off
- Up to 3 weeks a year working from abroad
- Pension contributions
- Company laptop
- Free access to our longevity supplements
If lifecycle is where brands are really built, come build ours.
Equal Opportunity Statement
Omre is an equal opportunity employer. We welcome applicants from all backgrounds and do not discriminate on the basis of race, gender, age, disability, sexual orientation, or any other protected characteristic. If you’re excited about our mission, we’d love to hear from you.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location