Ametek, Inc.
Customer Service Admin Intern
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Customer Service Admin Intern
Customer Service Administration Intern
About the Role
We are looking for a motivated and detail-oriented Customer Service Administration Intern to join our team for a year-long placement as part of your studies. This is an excellent opportunity to gain hands-on experience in a busy customer service environment, supporting key administrative processes, order coordination, and shipping release activities.
You will work closely with our Customer Service team and gain valuable insight into how customer orders, documentation, and operational processes are managed in a professional setting.
Key Responsibilities
- Scan, check, and upload work packs and related documentation accurately, ensuring compliance with audit requirements
- File physical documents in line with company procedures, keeping records organised and easily retrievable
- Support the release of completed units to the Shipping/Warehouse team by updating internal systems and trackers
- Assist the Customer Service Manager with daily administrative tasks, including report updates and coordination with teams
- Help manage shared inboxes by allocating emails and escalating queries where appropriate
- Maintain and update customer and order records with a high level of accuracy
- Liaise with internal departments to gather information for customer updates (e.g. order progress, dispatch dates)
- Support continuous improvement by suggesting ways to streamline document handling and processes
- Ensure compliance with health & safety, quality, and data protection policies
- Support the team by transporting released folders to dispatch
- Answer incoming calls and direct them to the appropriate team member
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Skills & Competencies
- Strong attention to detail and accuracy
- Good organisational skills and ability to manage routine tasks effectively
- Confident using Microsoft Office (Outlook, Excel, Word)
- Clear and professional communication skills (written and verbal)
- Reliable, punctual, and able to follow processes
- Proactive attitude with a willingness to support the wider team
- Ability to handle confidential information responsibly
Get help with your application
Your very own career expert that helps elevate your application to the next level.
About You
- Currently studying (or recently completed) a qualification in Business Administration, Customer Service, Supply Chain, or a related subject (preferred)
- Looking for a year-in-industry/placement opportunity as part of your studies
- Keen to gain practical experience in a fast-paced working environment
- Previous office, customer service, or warehouse experience is beneficial but not required – full training will be provided
What You’ll Gain
- Real-world experience in customer service operations and order management
- Knowledge of document control, audit processes, and compliance standards
- Understanding of shipping and dispatch coordination
- Experience working cross-functionally with operations and warehouse teams
- Development of professional communication, organisation, and problem-solving skills
- Exposure to business systems and reporting tools
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location