MAGMAS
Customer Service Administrator
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Entry Level Office Role!
Are you currently on the lookout for an Administrator position within a friendly organisation who encourage a solid work-life balance and career development? Do you pride yourself on your attention to detail?
Role Overview
This role will predominantly involve managing key customers through email and general administration, ensuring customers are receiving the best possible service. Efficiency, attention to detail, and excellent customer service skills will be essential.
Job Title: Customer Service Administrator
Job Type: Temporary
Hours: Full-Time 9:00 - 17:00 - 35 hours per week.
Salary: £28,000 - £31,000 per annum
Location: Colnbrook
Key Responsibilities Of Customer Service Administrator
- Maintain regular contact with all clients.
- Communicate with customers proactively via email and/or telephone.
- Liaise with local depots to ensure client service requirements are maintained.
- Providing administration support as required.
- Communicate with the Regional Operations Managers.
- Ensure a high standard of customer care and compliance with all Company policies.
Desirable Skills
- Good attitude and people skills.
- Attention to detail.
- Experience in working within a busy Customer Service role.
- Problem-solving skills.
- Previous experience in working with CRM systems, or strong systems skills.
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Limited Company Contractors
If you are a Limited Company contractor, you can 'opt out' of the regulations. Whilst the regulations have been conceived to ensure greater legislative protection for candidates, there may be issues which conflict with the spirit of the IR35 rules.
Opting out of the regulations will have benefits if you decide that you want to be considered self-employed. This will mean you will not be afforded the same protection as that of our PAYE workers but does bring you a step closer to being seen as genuinely self-employed and therefore could be viewed as outside the scope of the IR35 tax rules. If you wish to opt-out, you need to do so before your contract starts. To do this, please inform your consultant and sign and return the EAA opt-out form. Please note if we do not receive your signed form then your opt-out will be invalid.
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