Thomas Gray
Customer Service Administrator
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Customer Service Administrator Opportunity
We have an excellent opportunity for a Customer Service Administrator to join a well-established residential developer on an ongoing contract with a minimum duration of three months.
This is a busy and varied role that would suit someone who is highly organised, customer-focused and able to manage multiple priorities in a fast-paced office environment. Previous experience working for a residential developer or social housing provider would be highly advantageous.
The Role
Working as part of the Customer Care team, you will provide essential administrative support while acting as a key point of contact for homeowners, contractors and internal departments.
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Your responsibilities will include:
- Processing invoices accurately and efficiently
- Data entry and maintaining customer records
- Answering incoming telephone calls and responding to customer enquiries
- Liaising with homeowners to provide updates and resolve queries
- Chasing contractors to ensure works are completed within agreed timescales
- Managing emails and general administrative duties
- Supporting the wider Customer Care team with day-to-day administration
About You
We are looking for someone who:
- Has previous administrative and customer service experience
- Has excellent communication and organisational skills
- Is confident using Microsoft Office and internal systems
- Can manage a busy workload while maintaining attention to detail
- Is professional, approachable and enjoys delivering excellent customer service
- Ideally has previous experience working for a residential developer, housebuilder or social housing provider
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What's on Offer
- £125 per day (Inside IR35)
- Ongoing contract with a minimum commitment of three months
- Opportunity to work with a respected residential developer
- Friendly and supportive team environment
- Immediate start available
If you have a strong administrative background and enjoy delivering outstanding customer service within the housing sector, please make contact.
Ref: 4450JR
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