TEAM4REC
Customer Service Administrator
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Customer Administrators | multiple roles available
Based at South Gyle | Fully office-based roles with free parking
Full-Time roles | Monday to Friday | 9:00am to 5:00pm
Long-Term temporary contracts | initial contracts until end of May 2027 with strong potential to be extended & may become permanent
Pay rate of £13.50 per hour + holiday pay
PLEASE NOTE - as this role will be working within Financial Services candidates MUST be able to pass both a criminal record check (Disclosure Scotland) and a Credit Check.
Responsibilities
The successful candidates will be responsible for the following:
- Processing both customer and advisor requests through the company's investment platforms & internal systems
- Ensuring requests are completed correctly in line with SLA's & agreed timescales
- Investigating & resolving queries & issues, working with internal teams where required
- Updating customer details & information on the company's internal systems
- Identifying areas for process improvements on Administration processes
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Qualifications
Previous experience of providing back-office administration or processing - preferably within Financial Services
Required Skills
In order to be considered for these roles your skills and experience should include:
- Previous experience of providing back-office administration or processing - preferably within Financial Services
- Any candidates with the above experience including working with or exposure to ISA's, SIPP's & bonds would be advantageous, however this is not essential
- Excellent communication skills, both written and verbal
- Excellent organisational skills & attention to detail, with the ability to manage a busy workload effectively
- Experience of working to targets, deadlines or SLA's
- Solid IT skills, including the use of Word & Excel
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Preferred Skills
Any candidates with the above experience including working with or exposure to ISA's, SIPP's & bonds would be advantageous, however this is not essential
Pay range and compensation package
Pay rate of £13.50 per hour + holiday pay
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location