Michael Page
Customer Service Administrator
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Michael Page have just registered a new exciting Permanent Customer Service Administration Position in Leeds to work for a reputable business within the Energy Sector!
If you are experienced within customer services and administration looking to join a business which will invest in you from day one, provide excellent training and development, please apply now!
Immediate interviews being held!
Client Details
Michael Page have just registered a new exciting Permanent Customer Service Administration Position in Leeds to work for a reputable business within the Energy Sector!
If you are experienced within customer services and administration looking to join a business which will invest in you from day one, provide excellent training and development, please apply now!
Immediate interviews being held!
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Description
As a Customer Service Administrator, you will be working in the Legal and Debt Management Department, helping organizations that are in arrears with their bills.
This is an extremely varied role and will be a mixture of administration and providing b2b support.
You will play a key part within the team working on excel tracking debts alongside analyzing data, looking at trends, and ways to improve the customer journey and minimize escalations.
The role will also be client-facing, supporting with queries over the telephone, negotiating payments, and setting up suitable plans and options.
If you enjoy a busy and varied position, having autonomy within your role, and also working alongside an excellent supportive team, we would love to hear from you!
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- Experience working within Customer Services/Administration alongside a legal and debt recovery background would be advantageous, however, not essential
- A confident communicator and an excellent telephone manner, able to build good working relationships
- Analytical and a methodical approach
- Confident on excel and formulas desirable
- Able to work in a targeted volume setting
- An excellent team player
Job Offer
- Salary of £29000+ annual bonuses+ regular salary reviews+ full training provided+ excellent progression and development+ reputable business with an exceptional name within their market+ good benefits package+ no shift patterns or weekends+ excellent facilities and office space+ great team and culture+ regular socials and incentives
- Immediate interviews being held!
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