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Metropolitan Thames Valley

Customer Service Advisor

Beeston
£29k – £30.6k/yr
Posted about 19 hours ago
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£29,025 - £30,553 p/a

Temporary - Full Time

Closing date - 13 September 2026

The role

Customer Service Advisor

(Known internally as a Senior Property Services Advisor)

Beeston, NG9 1LA - £29,025 - £30,553 - 37.5 hours, Monday to Friday

Fixed-term contract (6 months) commencing 5 October 2025

Free parking available (subject to availability)

The office is conveniently located just a 10-minute walk from Beeston Train Station.

Are you passionate about delivering excellent customer service and solving problems? Join our Customer Contact Team and play a key role in supporting customers with property repair and maintenance enquiries.

As a Senior Customer Service Advisor, you'll work in a fast-paced environment, handling customer enquiries across multiple channels and ensuring issues are resolved efficiently and professionally.

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

Start with a chat, not a search bar

Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

P

Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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It searches the market for you

Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.

Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Strong

Only hits

No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.

Why Join Us?

  • Competitive salary and benefits package
  • Full training and ongoing development
  • Supportive and inclusive team environment
  • Opportunity to make a real difference to customers
  • Hybrid working available once fully trained (on applicable shifts)

What We're Looking For

  • Excellent communication and problem-solving skills
  • A positive, customer-focused attitude
  • Ability to thrive in a busy team environment
  • Previous customer service experience is desirable but not essential

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You'll be required to work between 8am and 6pm, Monday to Friday, on a rotating shift basis. Once fully trained, you'll have the flexibility to work remotely when on a 10am to 6pm shift.

Ready to take the next step in your career? We'd love to hear from you. Apply today!

Download documents

  • [CusSerExp013-Senior Property Services Advisor_Nov25.pdf](CusSerExp013-Senior Property Services Advisor_Nov25.pdf)
  • [Occupational Requirements SPA (1).pdf](Occupational Requirements SPA (1).pdf)

Department: Customer Services

Last updated: September 4, 2026

Job ref: NTX1233333

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Skills

Communication
Problem-solving
Customer service
Conflict resolution
Multi-channel communication

Location

Beeston, England, United Kingdom

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