Robert Half
Customer Service Advisor
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Location: Central Leeds
Hours: Monday–Friday, 9:00am–5:30pm
Duration: Minimum 2 weeks
Rate: £12.71–£13.00 per hour
Start: ASAP
Job Summary
Robert Half is working with a leading property management company based in Central Leeds, who are looking for a Customer Service Advisor to join their leasing team on a temporary basis.
This is a customer-facing, telephone-based role where you will be speaking with prospective tenants regarding rental properties, arranging viewings and following up with customers to gather feedback.
Key Responsibilities
- Handling both inbound and outbound calls
- Following up on enquiries for available rental properties
- Speaking with prospective tenants and answering their initial queries
- Booking and coordinating property viewings
- Following up after viewings to obtain customer feedback
- Updating internal systems with enquiry and viewing information
- Providing a friendly, professional and positive customer experience
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About You
- Immediately available and able to start ASAP
- Confident and personable with an excellent telephone manner
- Comfortable making outbound calls and speaking to customers throughout the day
- Customer-focused with strong communication skills
- Organised and able to manage multiple enquiries
- Previous customer service, call centre, sales, lettings or property experience would be beneficial but is not essential
- Happy to work 5 days per week from the Central Leeds office
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This is an excellent opportunity for an immediately available candidate with strong communication skills who enjoys speaking with people and is looking for a short-term temporary opportunity.
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